Sr Architect

Area(s) of responsibility

Job Title: Senior Solution Architect - Automation Tools

Location: Noida, Pune, Bangalore

Company: Birlasoft

Experience: 8 to 12 years

Job Description:

Birlasoft is seeking a highly skilled and experienced Senior Solution Architect specializing in automation tools and Conversational AI / Agentic AI solutions. The ideal candidate will have extensive experience in AI-based chatbot and automation workflow platforms such as Aisera, Microsoft Co-pilot, Moveworks, Amelia, and others. This role requires a deep understanding of automation technologies and the ability to design and implement innovative solutions that enhance business processes for IT service desk.

Key Responsibilities:

• Design and architect automation solutions using AI-based chatbot and workflow platforms.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Lead the development and implementation of automation projects, ensuring they meet business objectives and are delivered on time.
• Provide technical guidance and mentorship to junior team members.
• Stay updated with the latest trends and advancements in automation technologies and incorporate them into the company's solutions.
• Conduct regular reviews and assessments of existing automation solutions to identify areas for improvement.
• Ensure compliance with industry standards and best practices in automation and AI technologies.