Sr Analyst, Logistics

About the Role

What You'll Do

Ocean Consolidation Operation and control tower management

• Communicate & implement logistics SOP with internal & external stakeholders.

• Manage exceptions and coordinate with consolidators, vendors, and carriers to ensure Service Level agreements (SLAs) are met.

• Manage Control Tower to pro-actively identify and mitigate logistics risk; ensure Risk Register communication channel is followed.

• Coordinate with forwarder’s Regional Control Tower and ensure their performance.

• Manage consolidators CFS operations compliance within the managed origins to ensure the container utilization, loading hierarchy and loading requirement as per SOP.

• Manage Factory Load compliance within the responsible origins and approve for exception.

• Consolidator and factory training on operational requirement, CLP, loading requirements, 3PL supervision, etc.

• Work out Holiday schedule with service providers, ensure cut-offs are reasonable with least impact to the business.

Performance management

• Accountable for on-time INDC by ensuring LP, DP on-time of origins assigned.

• Manage and own Delay Reason Code Update process, ensure ocean consolidators update Delay Reason Code timely and accurately for the origins / destinations managed by the incumbent.

Leading Carrier and network space planning

• Monitor vessel space requirements and work with Forwarder Control Tower and carriers to ensure space availability, identify alternatives to balance cost and performance.

• Suggest changes to carrier allocation, carrier service or routing change if needed to ensure DP on-time.

• Optimize Ocean network to mitigate potential logistics risk, balance between cost and performance.

• Communicate closely with strategic carriers to ensure sufficient capacity and equipment reserved for shipment, suggest available option to tackle space and equipment shortage.

Vendor management

• Educate Vendor and service providers on logistics requirements.

• Conduct regular factory training and maintain the factory training material.

• Communicate closely with GIS Regional Ops Team and consolidator and monitor shipment delivery status and impact due to force majeure.

Ocean contract support and tracking

• Support Ocean RFQ process by maintaining Ocean local charges table, Ocean TTP

• Suggest ocean carrier allocation based on historical performance and cost in the control region.

Air Shipment Planning and Air Forwarder Management

• Manage the air capacity and ensure capacity is enough to meet business requirement.

• Identify different opportunity and routing in the market to support business needs.

• Manage and monitor air forwarder performance as per SOP / SLA

• Support Air RFQ process and suggest air forwarder allocation based on historical performance and cost.

• Manage ad hoc air program or project to meet business needs.

Data and visibility

• Manage the consolidator and air forwarder data performance including OC, LP, vessel name / voyage and delay reason code update trimline in GLV.

• Support data integrality team on data exceptions and escalations.

Communication

• Leading the regional communication to different stakeholders including public holiday plan, contingency and risk assessment

Other responsibilities

• Support different logistics projects and initiatives to drive operational efficiency and support business development.

• Developing, evaluating and revising logistics policies, procedures and plans

• Staying up to date on the latest innovations in logistics and what competitors are implementing

• Addressing routine and unexpected disruptions in the supply chain to keep products moving

Who You Are

• Experience in transportation, warehouse, or inventory management in high-volumn MNC environment (Retail, FMCG, etc.)

• A bachelor’s degree in Logistics, Supply chain management, or a related field

• Solid experience in ocean and air freight operations in multinational company will be an advantages

• Strong understanding of logistics SOPs and the ability to communicate and implement them effectively with internal and external stakeholders

• Experience in managing exceptions and coordinating with consolidators, vendors, and carriers to ensure SLAs are met

• Proficiency in performance management, including on-time delivery, cost efficiency, forecast accuracy

• Expertise in carrier and ocean network space planning, vendor management, and contract support

• Analytic, problem solving and quantitative skills

• Knowledge of databases, statistics applications, and logistics programs

• Experienced with MS Office including Word, Excel, and Outlook

• Excellent verbal and written English communication skills

• Proactive, motivated, flexible and highly organized