Sr. Account Executive

Role Overview

Tonic Worldwide is seeking a Senior Client Partner with 12 years of agency experience in account management/client servicing. The ideal candidate will act as the primary point of contact for assigned clients and will be responsible for managing day-to-day operations, campaign execution, and strategic coordination across internal teams.

Key Responsibilities

• Serve as the main point of contact for clients, ensuring strong and effective client relationships
• Manage end-to-end account operations including briefs, timelines, deliverables, and approvals
• Coordinate with internal teams (creative, media, strategy, performance, etc.) to ensure seamless execution
• Translate client requirements into clear internal briefs and actionable plans
• Ensure campaigns and deliverables are executed as per agreed timelines and quality standards
• Support in developing strategic recommendations and presentations for clients
• Monitor ongoing campaigns and proactively flag risks, delays, or scope changes
• Maintain documentation related to client communication, deliverables, and reports
• Assist in identifying opportunities for account growth and upselling where applicable

Required Skills & Qualifications

• 12 years of experience in an agency environment in account management or client servicing
• Strong communication and interpersonal skills
• Ability to manage multiple stakeholders and priorities effectively
• Good understanding of digital marketing and agency workflows
• Strong organizational and problem-solving skills
• Proficiency in MS Office / Google Workspace and presentation tools
• Ability to work in a fast-paced, deadline-driven environment