SQL Customer Engineer

We are seeking an experienced SQL Server Cloud Solution Architect with deep expertise in SQL Server architecture, performance, high availability, and cloud data services. The ideal candidate is a handson technical leader who can independently deliver, troubleshoot complex reactive scenarios, and effectively engage with business and application stakeholders.

Key Responsibilities

• A SQL Server expert, with strong fundamentals and deep understanding of SQL Server architecture.
• Provide expertlevel support on SQL Server Core / Engine .

Design, build, implement, and support SQL Server solutions across:

• Architecture and Core Concepts
• Performance Tuning & Optimization
• High Availability & Disaster Recovery (Failover Clustering, Always On Availability Groups)
• Migration and Version Upgrades
• Security, Compliance, and Maintenance
• Stay current with the evolution and enhancements of SQL Server across versions , applying best practices in realworld environments.

Deliver handson operational leadership during reactive scenarios , including:

• Performance degradation issues
• High Availability incidents
• Failover Cluster and Availability Group issues
• SQL Server setup, patching, and upgrade challenges
• Security incidents and maintenance failures
• Drive clear action plans , lead troubleshooting engagements, and follow issues through to full resolution.
• Handle SQL Server administration and operational troubleshooting independently in highpressure environments.
• Provide technical leadership , escalation management, and decisionmaking during critical incidents.
• Collaborate effectively with internal teams, external partners, business stakeholders, and application owners .

Contribute across a broader Microsoft data ecosystem, including:

• Power BI
• SQL Server Reporting Services (SSRS)
• SQL Server Integration Services (SSIS)
• SQL Server Analysis Services (SSAS)
• Azure Data Services

Required Skills & Experience

• Advanced, handson experience with Microsoft SQL Server in enterprise environments.
• Strong expertise in:
• SQL Server Architecture and Core Engine
• Performance Tuning and Optimization
• High Availability (Failover Clusters, Always On Availability Groups)
• Migration, Upgrade, and Patching activities
• Security and Maintenance best practices
• Proven experience managing reactive and operational support scenarios .
• Excellent troubleshooting, analytical, and rootcause analysis skills.
• Strong communication skills with the ability to engage technical and nontechnical stakeholders.
• Demonstrated ability to work independently with minimal rampup or training .