Spot offers with Infosys Uk shift salary upto 7lpa Call Anusha 7815982900

```html

About the Company

We are committed to providing exceptional customer service and fostering a culture of inclusivity and teamwork.

About the Role

The role involves handling customer calls to resolve their queries and concerns while providing excellent customer service.

Responsibilities

• Handle customer calls to resolve their queries and concerns.
• Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with internal teams to resolve complex customer issues that require escalation.
• Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

Qualifications

• Freshers salary: 30k
• Experienced: 7.5 lks

Required Skills

• Excellent communication skills.
• Ability to empathize with customers.
• Proficiency in using CRM software.

Preferred Skills

• Experience in customer service.
• Problem-solving skills.

Pay range and compensation package

• Freshers salary: 30k
• Experienced: 7.5 lks

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

Call Anusha

Call Suman

Call Pooja

```