Specialist, Sales Trainer

Concentrix

2 - 5 years

Gurugram

Posted: 01/05/2025

Job Description

Job Title:

Specialist, Sales Trainer

Job Description

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.
  • Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
  • Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions
  • Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
  • Oversee and validate the delivery and quality of provided training
  • Track the effectiveness of training interventions through multiple assessment tools
  • Work with all team members to improve sales systems to achieve a positive customer experience
  • Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed
  • Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery
  • Help create a culture of learning where individuals manage their own development, competence, and performance

Location:

IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors

Language Requirements:

English (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

About Company

Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.

Services you might be interested in

One-Shot Campaign

Reach out to ideal employees in one shot!

The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).