Specialist - Quality Engineering

Role description

Job Description

Position Title Quality Engineer ServiceNow

Responsibilities

Implement an automated testing infrastructure that covers all layers of the

MobileWebServices technical stack

Work with the Leads and ArchitectureEngineering Team to create a sustainable testing

toolset test automation framework that incorporates the DevOps model in Continuous

Integration CI and Continuous Deployment CD pipeline and device inventory

Develop comprehensive test suites to allow the Team to achieve its project

deployment targets utilizing AgileScrum principles while achieving a test coverage of

7080 or greater

Coordinate and work with both onshore and offshore resources for

o Manual testing for areas that dont meet the test automation parameters

o Creation or modification of automated test suites

o Automation of Load and Performance Testing of service APIs and mobileweb

apps

o Final rapid sanityverification regression testing preCD activities

Effectively communicate progress and issues with engineering and productproject managers

to ensure verification validation signoff of issues for Ready for Production activities

Ensure all testing processes and procedures are well documented with proper technical

specifications and maintainable

Collaborate with multiple project teams Product Management Experience Design

DevEngineering Operations on requirements and objectives for overall project success

Required Skills

Must Haves

6 years experience in Developing endtoend test planssuites for all facets of software

testing including UI API automation Load Stress testing and Regression Sanity testing

3 years experience in endtoend testing on ServiceNow modules specifically ITSM HRSD

2 years experience utilizing the ServiceNow Automation Testing Framework ATF

Thorough understanding of testing practices blackbox testing riskbased testing system

testing regression testing exploratory testing performance testing etc

Working knowledge of test methodologies processes and toolsets Selenium Grid Appium

Postman Test management tool TestRail Test issue tracking JIRA Performance testing

Apache JMeter or Gatling

Understanding of continuous integration CI and continuous delivery CD practices GitLab

Jenkins

Experience with testing on services and applications running in AWS

Experience taking projects from initial specrequirements through design and implementation

testing and debugging documentation and installation in an Agile environment

Strong written and verbal communication skills at building and strengthening relationships

across multiple functions to drive quality through cohesive tactical proper testing processes

Knowledge test status metrics reporting creating executivelevel reports via dashboards

and the ability to convey the data in a clear and concise manner

Extra Points

Experience with one or more of the following programming languages Java Javascript

Experience with testing on cloud platforms AWS

Knowledge of employee collaborative tools Slack Google Suite Zoom

Qualifications

Bachelors or Masters degree in Computer Science related technical discipline or equivalent

experience

6 years of Software Quality Assurance engineering experience with focus areas on

Functional Automation Performance andor DevOps

5 years of handson experience in desktop mobile development execution and

maintenance in test automation performance testing and DevOps testing on multiple

browsers platforms

3 years of experience in testing and automating ServiceNow modules

4 years of handson experience in API automation

3 years of experience in developing UI Services performance scripts using Apache JMeter

Selfstarter with an eagerness to constantly learn and share technical knowledge with team

members Staying current on new technologies and how they integrate with our current

future objectives

Strong sense of ownershipcan do attitude and high attention to detail

Experience working on a distributed global team

Ability to dive into difficult problems and deliver results on time and per specifications

Demonstrate a high level of creativity and problem solving

Skills

Mandatory Skills : User Acceptance Testing,API/Microservices RestAssured Testing,ServiceNow(ITOM ITSM and other) Functional Testing,SQL & Database testing,Appium-Java -Testing,BDD -Testing,QTP/UFT -Testing,Selenium-C# -Testing,Selenium-Java -Testing,Selenium-Python -Testing,ServiceNow ATF Test Automation -Testing,Tosca -Testing