SOP Auditor – Assistant Manager

Role Overview:

Responsible for conducting store and warehouse audits to ensure 100% adherence to SOPs, control gaps, and maintain operational discipline across retail locations.

Key Responsibilities:

Conduct SOP audits for stores & warehouse as per checklist

Check billing, cash/card handling, receiving, dispatch, tagging/untag control, VM & CRM

Validate Global Count, inventory accuracy, shrinkage & ITR/returns management

Verify documentation manifests, GRN, registers, approvals, discount slips

Prepare audit reports and ensure timely closure of non-compliances

Identify root causes & suggest practical process improvements

Coordinate with Store Managers, Cluster Heads, Warehouse, Finance, IT & Planning

Support audits during sales, exhibitions & special events

Skills & Experience:

Good understanding of apparel retail operations

Strong analytical, observation & reporting skills

Proficiency in Excel; ability to travel across regions

2-4 years of experience in internal audit/retail operations/inventory audit