Solutions Consultant

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

About the role

In the Adobe India GTM team, you’ll work as a Solutions Consultant, guiding customers to develop connected, data-driven journeys and measurable outcomes for their digital businesses. You will focus on Customer Journey Management (CJM) and Data & Insights (D&I) solutions. This includes Adobe Journey Optimizer (AJO), Real-Time CDP (RT-CDP), Customer Journey Analytics (CJA), and Target.

Collaborating with Account Executives and cross-functional specialists, you’ll invent solution strategy, prepare demos and proof-of-concepts, and build clear business and technical cases that highlight value and establish solution superiority to win sales deals ! This position serves as the main technical expert for the field sales force and supports sales efforts in India.

What you’ll do

• Lead discovery and solutioning: Translate customer goals into pertinent Point of View (PoV) presentation in the customer’s context.
• Deliver compelling demos: Build and deliver tailored demonstrations and outstanding technical storytelling that connect data, insights, and journeys to outcomes (conversion, retention, dedication).
• Run proof‑of‑concepts: Define success criteria, set up sandboxes and data flows, evaluate results, and document findings with next‑step recommendations.
• Build technical cases: Document assumptions, data sources, risks, privacy controls, and scale considerations using standard tech‑case templates; socialize with collaborators.
• Respond to RFIs/RFPs: Own the functional/technical sections, architecture diagrams, and delivery approach in partnership with product and services teams.
• Partner for success: Collaborate with services solution architects to scope, estimate, and align on implementation paths that ensure smooth hand‑offs.
• Drive value realization: Share guidelines, new features, and use cases with the customers and partners.
• Stay current: Track releases, roadmap signals, and industry trends across Agentic AI in personalization, digital analytics, and omni‑channel journeys.

What you’ll bring

• Experience: 5–8 years in presales or consulting for digital analytics, customer data platforms, or journey orchestration. You must have hands-on experience with at least two Adobe solutions, such as RTCDP, AJO, CJA, or Analytics.
• Data proficiency: Comfort with data modeling, identity, segmentation, SQL basics, event streaming, and integrations driven by APIs; able to assess data quality and readiness.
• Journey expertise: Practical understanding of real‑time triggers, offer management, channel orchestration (email, mobile, web, paid), and measurement in CJA/Analytics.
• Storytelling: Clear communication to both technical and business audiences; confident presenting to senior collaborators with inclusive, outcome‑focused language.
• Architecture literacy: Ability to sketch scalable, privacy-aware builds across cloud platforms (AWS/Azure/GCP), with secure data movement and governance.
• Collaboration: Positive, proactive teammate who co‑creates with sales, product, and services; balances multiple opportunities without losing detail.

Nice to have

• Experience with identity stitching, consent management, and regional privacy frameworks; familiarity with journey experimentation and uplift measurement.
• Experience with Adobe Audience Manager, Target or similar activation/personalization platforms.
• Comfort with prototyping in JS/HTML for simple web/app instrumentations when needed.

How success is measured

• Solution quality: Clear, customer-aligned architectures and demos that connect to important metrics.
• Velocity: Timely delivery of discovery, demos, and POCs or equivalent experience with crisp documentation.
• Collaboration & enablement: Positive feedback from sellers, partners, and customers; reuse of your assets across the team.
• Impact: Opportunity progression and win, validated technical fit & tech win, post‑sale value realization.
• We love candidates who take initiative, enthusiasm, go getter attitude and have a flair for sales

Location

This role is based in Gurugram, Haryana, India, with periodic travel for customer workshops, field events, or POCs (typically up to 50%, depending on need).

Equal opportunity

We encourage candidates from all backgrounds. We value curiosity, empathy, and continuous learning. If you’re passionate about the mission and meet most requirements, we encourage you to apply.

This is your moment to become a member of Adobe's dynamic team and efficiently introduce powerful solutions that influence the digital landscape. If you are a proven technical expert with a passion for innovation, we invite you to get in touch

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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