Solutions Architect

About Company

We are an AI-powered cloud-based SaaS solution provider that enables electric, gas and water utilities worldwide to personalize customer experiences, optimize grid and customer operations, and accelerate their journey towards the clean energy future. We are a global company, with roots in Silicon Valley, California and Bengaluru, India. We have recently secured Series C-1 funding and are growing rapidly across the world, having acquired some of the biggest names (from the USA, Canada, the EU, Dubai, India, Japan, Australia and New Zealand etc.) in the energy & utilities industry as customers. We have over 17 patents and $50M+ in funding, housing 30+ data scientists and 150+ engineers, each bringing a passion for AI to utilities and homes around the world.

Title: Solution Architect

Location: Remote - Anywhere in India

Job Description

As a Solution Architect, you will:

Become a cross-functional subject matter expert and collaborator; own the overall

solution design and development for utility customers while working with our global

engineering teams Utilize requirement analysis, customer journey scope discussion, data integration,

machine learning algorithms, design, solution architecture, implementation, delivery,

customer-facing technical issue resolution, and discussion to support Technical Program

Managers and Delivery Managers

Help remove guesswork and provide a framework; devise and own the gate process for

each project that Technical Program Managers will follow to ensure every project is

technically sound to achieve on-time, quality launches, without additional costs

Ensure Technical Program Manager implementation of new products is at the same

fidelity as legacy products, reviewing new product performance, test cases, project plans,

and risk mitigation from contract signing to launch

Own and coordinate the communication funnel between Product Management and

implementation project teams regarding issues & risks impacting new product launches

Create a robust structure for continuous improvement of technical implementations and

product solutions that promptly responds to internal and external stakeholder feedback

Utilize Bidgely product expertise and gap analysis to understand utility customer

requirements, mapping, and customizations necessary to complete a project

Regularly hold feedback and collaboration sessions with other Solution Architects to

improve the quality of implementations, solution mapping gaps, and training of Technical

Program Managers

Manage select customer engagements using the Customer Onboarding team processes

and tools

Assist Sales teams by developing the technical content of proposals, shortlist

presentations, and quality technical training as needed

Preferred

Working knowledge of programming tools such as Java, Spring, Hibernate, J2EE, and REST

Services is a plus

Experience working in a fast-paced start-up environment Required

BS/MS in Computer Science or equivalent engineering field

Willingness to work in the IST evening hours until at least 12 am/1 am IST, Monday to Friday, to have a significant overlap with the US team and customers

8+years of proven expertise in developing and driving solution development for cloud- based

implementations, especially in the B2B domain

Excellent track record of designing and delivering system architecture, implementation,

and

deployment of successful solutions in a customer-facing role with large enterprises

Strong interpersonal skills; you have the ability to create relationships with diverse and

global

business and IT stakeholders across time zones

The ability to explain complex technical issues clearly to non-technical audiences.

Excellent communication and conflict resolution skills; you are solution-focused and seek

the

best outcomes for the customer and our engineering team

Strong problem-solving and analytical skills

Remarkable attention to detail

Excellent time management and prioritization between multiple projects

Excellent written and verbal communication

Desire and ability to stay current with the latest tools, technology ideas, and

methodologies; share knowledge by clearly articulating results and ideas to key decision

makers