Solution Engineer

Position Title: Technical Expert (Contractor)

The incumbent is responsible for:-

Design and build IPL/EPL/ICBS related services and bearers to fullfil network migration projects requirements.

Liaison with both internal & external suppliers to timely provision services and bearers.

Ensure services records & inventory database are efficiently maintained.

1. Key Accountabilities:

Service & Bearer provisioning:

• Design, Provision and Test circuits as requested by project managers or team.
• Design, Provision and Test bearers on transmission network to meet service migration requirements.
• Work with internal stakeholders for any network resource requirement to fulfil circuits and bearers provisioning.
• Support service migration/cutover.
• Ensure Provisioning milestone dates are met.
• Ensure meeting agreed Service migration KPI.

Service and Bearer Decommission:

• Decommissioning of idle circuit and bearers on transmission network.
• Support Project managers on transmission network decommission.

Service Records & Inventory Database:

• Ensure clean & up-to-date service records are maintained so that: -

Services could be properly assured.

Customer billing and invoice at Finance team done efficiently.

• Support data remediation and update inventory systems (CCMS/ Veritas).

Management Support:

• Provide regularly management reports when required.

• Proactively provide support to other team members and teams in the section to meet section objectives.

Technical Capabilities / Skills :

Stakeholder Management

• Establish and maintain effective working relationships with peer groups and key internal stakeholders and maintain agreed external stakeholders relationships relevant to the achievement of business objectives

Business Knowledge

• Proficient in developing circuit path via various international cable systems and domestic backhaul systems
• Proficient in technologies and standards for IPL/EPL (and bilateral)/ICBS services and products

In-depth knowledge of provisioning process for transmission network.

• Ability to make use of service database & inventory systems to maintain a clean and updated provisioning and service records for management purpose
• Ability to use the appropriate NMS for building services in the Telstra transmission equipment

Communication

• Excellent interpersonal, influencing and negotiation skills.
• Excellent written and verbal skills required

Education Qualifications:

• Degree/Diploma in Telecommunications or equivalent

Professional/Technical Qualifications:

• Excellent knowledge on transmission systems such as Ciena and Infinera, etc

Years of Relevant Work Experience:

• 5 years + OR
• 10 years telecom experience if the educational qualifications are not met.