Solution Engineer and Technical Product Manager

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Job Overview

The Solution Engineer and Technical Product Manager is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Drive the technical vision and execution of a product, focusing on the technical aspects of product development and working closely with engineering teams
• Understand and translate business requirements into technical specifications, ensuring that the product aligns with both user needs and technical feasibility.
• Formulate and define systems scope and project objectives through research activities and provide guidance to new or lower-level analysts
• Work in technical development process, working closely with engineering, design, and other technical teams to ensure successful product delivery
• Code scripts as needed to support the business and development of requirements.
• Gathering of requirements and creation and management of Epics and user stories or Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements
• Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and IT
• Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses
• Resolve problems by translating business requirements into technical solutions and identifying and selecting solutions through the application of acquired technical experience and precedent
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Strong technical background with experience in software development, engineering, or related fields.
• Proven analytical, data analysis, organization and presentation skills
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Knowledge of applicable business systems and industry standards
• Knowledge of Waterfall and Agile project methodologies is preferred
• Proficiency in using Jira and Confluence is preferred
• Demonstrated ability to manage a diverse project portfolio
• Consistently passionate for research, ideation and exploration with understanding of business analysis procedures and concepts
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives

Education:

• Bachelor's degree/University degree or equivalent experience

Education:

• Bachelor’s degree/University degree or equivalent experience