Solution - Dynamics 365

JD: Dynamics 365 - Solution Architect OR Business Analyst/Functional Consultan

Summary:

The Dynamics 365 Solution Architect is a crucial technical leader throughout the entire project lifecycle, from pre-sales engagement to successful delivery and ongoing support. This role requires a blend of deep technical expertise, strong communication and consulting skills, and proven project management experience.

Key Responsibilities:

• Pre-Sales Engagement:
  • Lead technical discovery workshops and requirements gathering sessions with prospective clients.
  • Analyze client's business processes and identify areas for improvement through Dynamics 365 solutions.
  • Design and architect comprehensive solutions that address client's unique challenges and objectives.
  • Develop and deliver compelling presentations and demonstrations of proposed solutions.
  • Collaborate with sales teams to create winning proposals and respond to RFPs.
  • Estimate project scope, timelines, and resources required for successful implementation.
  • Act as a trusted advisor to clients, providing guidance on best practices and industry trends.
• Prior Understanding of Delivery and Support:
  • Lead or actively participated in the technical implementation of Dynamics 365 solutions.
  • Overseen solution architecture and design to ensure alignment with client requirements.
  • Provided technical guidance and mentorship to the development team.
  • Manage project timelines, risks, and issues to ensure successful delivery.
  • Coordinated with project managers and other stakeholders to ensure smooth project execution.
  • Lead or support Dynamics 365 upgrades and system enhancements.
  • Manage and provide technical guidance to the support team to resolve client issues and ensure system stability.

Qualifications and Skills:

• Technical Expertise:
  • Deep understanding of the Dynamics 365 platform, including various modules (Sales, Customer Service, Field Service, Finance, Supply Chain, etc.).
  • Strong knowledge of Microsoft Azure, Power Platform (Power Apps, Power Automate, Power BI), and other relevant technologies.
  • Experience with solution architecture, design patterns, and integration best practices.
  • Proven ability to translate business requirements into technical solutions.
  • Hands-on experience with Dynamics 365 development, configuration, and customization.
• Pre-Sales & Delivery Skills:
  • Excellent communication and presentation skills, both written and verbal.
  • Ability to build strong relationships with clients and gain their trust.
  • Consultative approach to understanding client needs and offering solutions.
  • Strong problem-solving and analytical skills.
  • Ability to work under pressure and meet deadlines.
  • Project management experience and ability to lead technical teams.
  • Proven track record of successful Dynamics 365 project delivery.
• Other:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Relevant Microsoft certifications are a plus.
  • Experience in a consulting or pre-sales role is preferred.

  • Passion for technology and a drive to continuously learn and grow.

    If interested pls share your CV to revanth.Krishna@cognizant.com with email subject as "Solution - Dynamics 365"