Solution Consultant

About the Role

We are seeking a dynamic and client-focused Solution Consultant to drive pre-sales and solution design initiatives across our SaaS and enterprise platforms: CRM/CX Solutions from Oracle, Salesforce, and Microsoft in addition to No-Code Platforms from other Partners; CLM Solutions from Agiloft and DocuSign; and WorkApps from SmartSheet and Asana.

We also have AIVelocity Accelerators for CRM/CX/CLM Solutions and HCM (EX Stack) from Oracle, and Workian. The ideal candidate will bridge business needs with technical solutions, ensuring successful client engagement and solution adoption.

Key Responsibilities

• Engage with clients to understand business requirements and translate them into functional and technical solutions.
• Lead pre-sales activities including product demonstrations, solution presentations, RFP/RFI responses, and proposal support.
• Design end-to-end SaaS-based CRM/CLM and CX/EX Solutions aligned with client objectives.
• Collaborate with sales, delivery, and technical teams to ensure seamless solution implementation.
• Conduct requirement gathering workshops and stakeholder discussions.
• Prepare solution documentation, process flows, and high-level architecture diagrams.
• Provide product expertise in platforms such as Oracle CX, Salesforce, Creatio, Microsoft Dynamics, Smartsheet, Agiloft, and Asana and other enterprise systems.
• Support proof-of-concepts (POCs) and pilot implementations.
• Stay updated with industry trends, SaaS innovations, and competitive offerings.

Required Skills & Qualifications

• Bachelors degree in Engineering, Computer Science, IT, or related field along with MBA (Preferred Though Not Essential). Graduates (Without Engineering background) with MBA can also apply provided they have a track record of handling SaaS and Cloud Platforms.
• Proven experience in CRM/CX/SaaS consulting or solution design.
• Hands-on knowledge of at least one major platform: Oracle CX / Salesforce / Creatio / Microsoft Dynamics, SmartSheet, Agiloft, ServiceNow, Asana and DocuSign.
• Strong understanding of business processes (Sales, Service, Marketing, Operations).
• Excellent communication, presentation, and stakeholder management skills.
• Ability to translate business needs into scalable technical solutions.
• Experience with cloud-based architectures and integrations is preferred.

Preferred Skills

• Experience in enterprise digital transformation projects.
• Familiarity with API integrations, workflow automation, and data migration.
• Pre-sales or customer-facing consulting experience.
• Certifications in One of the Platforms such as Oracle Fusion Sales/Service; Salesforce / Creatio; Microsoft Dynamics; ServiceNow; or any CLM/HCM Solutions (preferred but not mandatory).

Key Competencies

• Analytical & Problem-Solving Skills
• Client-Centric Approach
• Strategic Thinking
• Strong Documentation & Presentation Skills
• Cross-Functional Collaboration

Experience: 6 to 10 years of experience and about 80% of the total experience should encompass handling SaaS/Enterprise Cloud Application Stack. Any prior experience in the field of CRM Cloud/SaaS Solutions; Cloud Platforms is preferred. Candidates must have natural flair for high pitch sales with proven track record, and must be driven to succeed, and earn sales incentives.

Company Profile:

Virtuos Digital (vdc.com) was founded in 2008 as an Experience Consultancy, with a singular focus on transforming brands to deliver superior customer and employee experiences through modern digital platforms. Over the years, VDC has evolved into a full-spectrum Digital Engineering and Transformation partner, expanding beyond CX and CRM into EX, Work Management, AI, enterprise automation, and the modern AI application stack. With a premium league of global collaborationsincluding Salesforce, Oracle, Microsoft, Creatio, Asana,Smartsheet, DocuSign and AgiloftVirtuos integrates world-class platforms with strategic consulting to deliver measurable business outcomes. Serving enterprises across Retail, Ecommerce, Financial Services, Travel, Manufacturing, and other industries, VDC stands at the intersection of technology, innovation, and experience transformation.

Guided by its vision, To lead the Experience Economy while shaping the future of Artificial Intelligence, Virtuos Digital is committed to building invincible, future-ready enterprises. Its mission centers on strategy-led consulting, platform engineering excellence, AI-powered innovation, and a relentless pursuit of value creation.

Through structured implementation, deep domain expertise, and a culture of Tomorrowing, Virtuos does not merely deploy technologyit architects transformation journeys. By combining modern architecture, data intelligence, automation, and intelligent augmentation, VDC enables enterprises to innovate faster, operate smarter, and lead with confidence in the evolving digital frontier.

For More Information visit www.vdc.com

VDC is a Flagship division and Consulting & Engineering Wing of Virtuos Digital (www.virtuos.com).