Solution Area Specialists - Biz Apps

Microsoft

2 - 5 years

Mumbai

Posted: 10/07/2025

Job Description

Overview

As an AI Business Solutions Specialist, you will lead strategic sales engagements that empower customers to digitally transform their operations using Microsoft’s Business Applications portfolio. This includes CRM Sales & Service, Core ERP (Finance & Operations), Power Apps for Low Code/No Code development, and Co-pilot Studio for building and enabling AI agentic scenarios. You will drive business planning, lead Rhythm of Business (ROB) reviews, and collaborate across internal teams and partner ecosystems to unlock innovation and deliver business value.

Qualifications

Required:

Bachelor’s degree in Business, Computer Science, or related field.
12+ years of experience in technology-related sales, with a focus on application platforms, CRM, ERP, or low-code/no-code technologies.

Preferred:

MBA or Master’s in Information Technology or related field.
10+ years of solution or services sales experience with a proven track record in digital transformation and enterprise sales.

Responsibilities

Customer Engagement & Strategic Planning

Lead strategic account planning and ROB cadences to align business priorities with Microsoft’s Business Applications portfolio.
Identify whitespace opportunities and industry trends to develop and execute territory plans.
Act as a trusted advisor to C-level stakeholders, articulating the business value of CRM, ERP, and AI-powered solutions.

Solution Leadership & Technical Expertise

Drive customer innovation by aligning business needs with Microsoft’s Business Applications, including Dynamics 365, Power Platform, and Co-pilot Studio.
Lead technical conversations and workshops, leveraging deep knowledge of low-code/no-code platforms and AI agentic capabilities.
Collaborate with Global Black Belts (GBBs) and engineering teams to address competitive blockers and shape future product direction.

Sales Execution & Deal Management

Orchestrate the end-to-end sales cycle, from opportunity discovery to deal closure, ensuring alignment with account strategy.
Guide the Specialist Team Unit (STU) and Account Team Unit (ATU) to build pipeline and drive consumption.
Lead execution of complex deals, ensuring robust deployment plans and customer success post-sale.

Partner Ecosystem & Collaboration

Validate and integrate partner solutions into customer engagements.
Collaborate with ISVs and SIs to scale offerings and accelerate time-to-value.
Provide feedback to Global Partner Solutions (GPS) to refine go-to-market strategies.

About Company

Microsoft Corporation is a leading American multinational technology company founded in 1975 by Bill Gates and Paul Allen. Headquartered in Redmond, Washington, Microsoft is best known for its software products, including the Windows operating system, Microsoft Office Suite, and Azure cloud services. The company also produces hardware like the Surface devices and owns LinkedIn, GitHub, and the Xbox gaming brand. Microsoft is one of the world's most valuable companies, playing a key role in personal computing, enterprise software, AI, and cloud computing.