Role Purpose
The purpose of the role is to create exceptional architecturalsolution design and thought leadership and enable delivery teams toprovide exceptional client engagement and satisfaction.
Do
- Develop architectural solutions for the new deals/ majorchange requests in existing deals
- Creates an enterprise-wide architecture that ensures systems arescalable, reliable, and manageable.
- Provide solutioning of RFP’s received from clients and ensure overall design assurance
- Develop a direction to manage the portfolio of to-be-solutionsincluding systems, shared infrastructure services, applications in orderto better match business outcome objectives
- Analyse technology environment, enterprise specifics, clientrequirements to set a collaboration solution design framework/architecture
- Provide technical leadership to the design, development andimplementation of custom solutions through thoughtful use of moderntechnology
- Define and understand current state solutions and identifyimprovements, options & tradeoffs to define target state solutions
- Clearly articulate, document and sell architectural targets,recommendations and reusable patterns and accordingly propose investmentroadmaps
- Evaluate and recommend solutions to integrate with overalltechnology ecosystem
- Works closely with various IT groups to transition tasks, ensureperformance and manage issues through to resolution
- Perform detailed documentation (App view, multiple sections &views) of the architectural design and solution mentioning all theartefacts in detail
- Validate the solution/ prototype from technology, cost structure andcustomer differentiation point of view
- Identify problem areas and perform root cause analysis ofarchitectural design and solutions and provide relevant solutions to theproblem
- Collaborating with sales, program/project, consulting teams toreconcile solutions to architecture
- Tracks industry and application trends and relates these to planningcurrent and future IT needs
- Provides technical and strategic input during the projectplanning phase in the form of technical architectural designs andrecommendations
- Collaborates with all relevant parties in order to review theobjectives and constraints of solutions and determine conformance withthe Enterprise Architecture.
- Identifies implementation risks and potential impacts.
- Enable Delivery Teams by providing optimal deliverysolutions/ frameworks
- Build and maintain relationships with executives, technicalleaders, product owners, peer architects and other stakeholders tobecome a trusted advisor
- Develops and establishes relevant technical, business processand overall support metrics (KPI/SLA) to drive results
- Manages multiple projects and accurately reports the status ofall major assignments while adhering to all project management standards
- Identify technical, process, structural risks and prepare a riskmitigation plan for all the projects
- Ensure quality assurance of all the architecture or designdecisions and provides technical mitigation support to the deliveryteams
- Recommend tools for reuse, automation for improved productivityand reduced cycle times
- Leads the development and maintenance of enterprise frameworkand related artefacts
- Develops trust and builds effective working relationshipsthrough respectful, collaborative engagement across individual productteams
- Ensures architecture principles and standards are consistentlyapplied to all the projects
- Ensure optimal Client Engagement
- Support pre-sales team while presenting the entire solution designand its principles to the client
- Negotiate, manage and coordinate with the client teams to ensure allrequirements are met and create an impact of solution proposed
- Demonstrate thought leadership with strong technical capability infront of the client to win the confidence and act as a trusted advisor
- Competency Building and Branding
- Ensure completion of necessary trainings and certifications
- Develop Proof of Concepts (POCs),case studies, demos etc. fornew growth areas based on market and customer research
- Develop and present a point of view of Wipro on solution designand architect by writing white papers, blogs etc.
- Attain market referencability and recognition through highestanalyst rankings, client testimonials and partner credits
- Be the voice of Wipro’s Thought Leadership by speaking inforums (internal and external)
- Mentor developers, designers and Junior architects in theproject for their further career development and enhancement
- Contribute to the architecture practice by conducting selectioninterviews etc
- Team Management
- Resourcing
- Anticipating new talent requirements as per the market/ industrytrends or client requirements
- Hire adequate and right resources for the team
- Talent Management
- Ensure adequate onboarding and training for the team members toenhance capability & effectiveness
- Build an internal talent pool and ensure their career progressionwithin the organization
- Resourcing
- Manage team attrition
- Drive diversity in leadership positions
- Performance Management
- Set goals for the team, conduct timely performance reviews andprovide constructive feedback to own direct reports
- Ensure that the Performance Nxt is followed for the entire team
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to buildengagement within the team
Stakeholder Interaction
Stakeholder Type | Stakeholder Identification | Purpose of Interaction |
Internal | Delivery teams | Review of architectural process deployment in engagements,escalation management, issue resolution |
Pre-sales team | For solutioning and architectural design purpose | |
Practice teams | To understand the different solution portfolios | |
Holmes engineering and roll out | For automation purpose | |
Talent Transformation Team, Competency Group | Plan and support delivery of Technical Trainings, knowledgesharing | |
HRBP | For hiring and managing resources | |
| Finance | Revenue / budgets |
| Talent acquisition team | Recruitment |
External | Vendors/ Partners | For strategic alignment and partnerships, training |
Industry forums | Best practices, market intelligence, knowledge sharing |
Display
Lists the competencies required to perform this role effectively:
- Functional Competencies/ Skill
- Domain/Industry Knowledge – Awareness and knowledge of broadeconomic, demographic, technological and global trends within ownecosystem – Expert
- Market Intelligence – Deep specialized understanding of theecosystem practice, overall market & competition and nuances ofdelivery in that domain – Master
- Systems Thinking – Understanding of the Wipro system(interrelatedness, interdependencies and boundaries) and perform problemsolving in a complex environment - Expert
- Leveraging Technology – In-depth knowledge of and mastery overecosystem technology that commands expert authority respect – Master
- Asset reusability – ability to re-use the assets to ensurescalability and optimization - Expert
- Technical knowledge – architecture design principles,framework and documentation - Expert
Competency Levels | |
Foundation | Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance. |
Competent | Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell. |
Expert | Applies the competency in all situations and is serves as a guide toothers as well. |
Master | Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognisedwithin the entire organization. |
- Behavioral Competencies
- Strategic perspective
- Technology Acumen
- Innovation
- Managing Complexity
- Client centricity
- Execution excellence
- Change agility
- Passion for results
- Nurturing people
- Executive presence
Deliver
No. | Performance Parameter | Measure |
1. | Support sales team to create wins | % of proposals with Quality Index >7, timely support of theproposals, identifying opportunities/ leads to sell services within/outside account (lead generation), no. of proposals led |
2. | Delivery support | CSAT, delivery as per cost, quality and timelines, Identify anddevelop resuable components, utilization %, Recommend tools for reuse,automation for improved productivity and reduced cycle times |
3. | Capability development | % trainings and certifications completed, increase in ACEcertifications, thought leadership content developed (white papers,Wipro PoVs) |
4. | Team Management | Team attrition %, Employee satisfaction score |
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