Solution Architect – Experience Cloud

Job Summary:

We are seeking a seasoned Salesforce Solution Architect with deep expertise in Experience Cloud (Community Cloud) , along with strong functional and technical knowledge across Sales Cloud and Service Cloud . The ideal candidate will design scalable, secure, and high-performance Salesforce solutions that deliver exceptional customer, partner, and employee experiences. This role requires a blend of strategic vision, technical depth, and leadership in Salesforce architecture and delivery.

Key Responsibilities:

• Architect, design, and implement end-to-end Salesforce Experience Cloud solutions, including complex portals for customers, partners, or employees.
• Translate business requirements into well-architected Salesforce solutions leveraging best practices and platform capabilities.
• Provide technical leadership to developers and administrators across multiple Salesforce orgs and projects.
• Collaborate with business stakeholders, product owners, and cross-functional teams to define solution roadmaps and implementation strategies.
• Design scalable and secure architecture patterns integrating Experience Cloud with other Salesforce products (Sales, Service, Marketing) and external systems via APIs, middleware, or integration tools (e.g., MuleSoft).
• Define and enforce governance, coding standards, and architectural guidelines .
• Conduct technical reviews , oversee solution design documentation, and ensure alignment with enterprise architecture standards.
• Lead workshops, design sessions, and technical deep dives with client teams and business partners.
• Stay current on new Salesforce releases, capabilities, and Experience Cloud innovations.
• Support pre-sales or proposal activities by providing architectural expertise and estimations when needed.

Required Skills & Experience:

• 1015 years of overall IT experience, with 7+ years in Salesforce solution design and architecture.
• Proven experience in Experience Cloud implementation for large-scale customer/partner portals.
• Strong understanding of Sales Cloud , Service Cloud , and Platform capabilities .
• Hands-on expertise with:
• Lightning Web Components (LWC) & Aura Components
• Apex , Visualforce , SOQL/SOSL , Flows , and OmniScripts
• Salesforce Data Model, Security Model, and Sharing Rules
• In-depth knowledge of Experience Builder , Site Configuration , Themes & Branding , and Login & Access Management in Experience Cloud.
• Experience designing and implementing integration architectures (REST/SOAP APIs, Single Sign-On, Identity Management, etc.).
• Strong understanding of Salesforce DevOps , version control, and CI/CD best practices.
• Ability to work with both technical and non-technical stakeholders , translating business needs into scalable solutions.
• Excellent communication, documentation, and presentation skills.

Preferred Skills:

• Exposure to OmniStudio , Salesforce CMS , Einstein Bots , or Knowledge Management .
• Experience working with multi-cloud environments or multi-org strategies.
• Familiarity with MuleSoft , Heroku , or other middleware/integration platforms.
• Background in Agile/Scrum methodologies.

Certifications (Highly Preferred):

• Salesforce Certified Application Architect or System Architect
• Salesforce Certified Experience Cloud Consultant
• Salesforce Certified Platform Developer I / II
• Salesforce Integration Architect or Data Architect certifications

Soft Skills:

• Strategic thinker with strong analytical and problem-solving abilities.
• Excellent leadership and stakeholder management.
• Ability to mentor development teams and guide technical direction.
• Strong documentation and communication skills.