Software Product Management II-SUPPORT SERVICES-Digital-IT
Kotak Mahindra Bank
5 - 10 years
Hyderabad
Posted: 02/03/2026
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Job Description
- Define product vision and strategy for customer onboarding, aligning with bank goals.
- Conduct user research and collaborate with business teams to identify customer needs.
- Translate strategy into detailed requirements for digital and in-branch onboarding.
- Manage product backlog and prioritize features based on impact and feasibility.
- Ensure compliance with regulations like KYC, working closely with business product managers.
- Define and track KPIs to measure onboarding success and identify areas for improvement.
- Advocate for customer needs and act as a subject matter expert on customer profiles.
- Effectively communicate and collaborate with diverse stakeholders across the organization.
- Balance rapid improvements with long-term strategic planning in a fast-paced environment.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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