Software Product Management III-SUPPORT SERVICES-Digital-IT
Kotak Mahindra Bank
5 - 10 years
Hyderabad
Posted: 11/08/2025
Job Description
About the Role
We’re looking for a passionate product contributor to help shape the future of digital servicing in our mobile app. This role focuses on building intuitive service request features that simplify banking for millions of users, making everyday interactions smoother and more empowering.
What You’ll Do
- Design and deliver mobile-first features that enable customers to raise and track service requests effortlessly.
- Work closely with product, design, and engineering teams to bring customer needs to life through thoughtful digital experiences.
- Ensure service journeys are simple, secure, and aligned with our commitment to customer satisfaction.
- Continuously improve features based on customer feedback, usage insights, and evolving banking needs.
What You’ll Bring
- A strong sense of customer empathy and a mindset that’s truly customer-obsessed.
- Understanding of banking services and how digital tools can simplify customer interactions.
- Ability to translate customer pain points into elegant product solutions.
- A collaborative spirit and clear communication skills to work across teams and functions.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).