Software Engineer
HSBC
3 - 5 years
Hyderabad, Pune
Posted: 08/07/2025
Job Description
To be successful in this role, you should meet the following requirements:
- 3 to 4 Years of IT experience and 3 years of experience in software development with significant working experience on ServiceNow application development and support especially in the ITSM area.
- Well versed with class hierarchy, Update set hierarchy, data layer, flows, Service Portal, UI Action /policy, ACL’s, deployment, Integration, SOAP Service implementation and all client and server-side scripting in best practice in ServiceNow.
- Experience with development and implementation of ServiceNow ITSM modules - Incident, Problem, Change Management with knowledge of API integrations with ServiceNow and debugging skills along with good process understanding on ITSM modules.
- Should have ServiceNow certification (CSA, CAD).
- Ability to transform Business Requirement into Business Process. Proven analytical and problem-solving skills.
- End to End experience of ServiceNow based application design and implementation.
- Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience.
- Experience in support along with development and need to be part of On-call support as per rotation.
- Good to have hand-on experience of UI builder and workspace configuration in ServiceNow along with understanding of OOTB ITSM related workspaces.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
About Company
HSBC (Hongkong and Shanghai Banking Corporation) is one of the world’s largest banking and financial services organizations. Headquartered in London, it operates in over 60 countries across Europe, Asia, the Americas, the Middle East, and Africa. Founded in 1865, HSBC offers a wide range of services including retail banking, commercial banking, investment banking, and wealth management. The bank focuses on connecting customers to global opportunities, especially in high-growth markets like Asia.
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