Software Development Manager, Alexa Daily Essentials - Excellence Team
Amazon
5 - 10 years
Chennai
Posted: 2/27/2025
Job Description
The Alexa Daily Essentials
- Excellence (ADEX) team is looking for a passionate, results
- oriented, operationally focused engineering manager to support the fast evolving and expanding ADE eco
- system.
The role encompasses managing a growing support engineering team that is providing support for multiple products and platforms, engineering development support (root cause analysis, code fixes), and tools development.
The ADEX team comprises of world class engineers with technical skills blending systems and software engineering.
We are looking for an engineering manager with experience managing software engineering support team or equivalent and a track record of driving projects to improve software development/business/customer service support
- related processes and the technical support experience.
A successful candidate will be an experienced technical manager who is willing to take on a challenging space, has a strong metrics focus, has strong customer focus and ability to lead multi
- functional teams and loves a fast
- paced environment.
If you fit the profile we would love to talk to you.
Responsibilities include direct management of a team of 8+ support engineers, process and service improvements, monitor and improve day
- to
- day operational efficiency, planning, some project management for software within the team, enhancing and maintaining a best
- of
- class engineering team, and management of resources across teams.
The role also involves driving smaller scope development projects and building custom tools.
There is room for expansion of the scope as the organization continues to build up engineering talent in this location.
Basic Qualifications
- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Preferred Qualifications
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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