Software Development Lead
Accenture
8 - 10 years
Pune
Posted: 16/04/2025
Job Description
Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support clients or projects. Roles & Responsibilities: - Work with AHCT team to analyze the outcomes from this team and drive reduction in alerts - Analyze the Incidents to create use cases and drive the deployment with SAP and focus to reduce Incident / System - Focus on how to reduce Manual Incidents and bring more efficiency to control manual incidents - Review and push the actions from RCA for closure and follow with SAP on this - Bring Weekly status report on the actions being taken & also create a Monthly dashboard on the Innovations / Use case deployment / Status of open actions / Incident/System reduction metrics - Analyze incident data to identify trends, recurring issues, and areas of improvement. - Provide insights and actionable recommendations to leadership based on incident metrics and root cause analysis. - Develop and maintain reports highlighting incident patterns and performance metrics. - Identify opportunities to reduce incident volumes through automation, optimization, or process changes. - Recommend and drive initiatives to eradicate recurring incidents by addressing root causes. Professional & Technical Skills: - Must Have Skills: Proficiency in SAP Basis Administration - Identify opportunities to reduce incident volumes through automation, optimization, or process changes. - Recommend and drive initiatives to eradicate recurring incidents by addressing root causes. - Collaborate with stakeholders to implement preventive measures and monitor their effectiveness. - Design and implement strategies to enhance the efficiency and effectiveness of the incident management process. - Propose automation and self-healing solutions to minimize manual interventions and coordinate with stakeholders to implement the solution. Additional Information: - The candidate should have a minimum of 8 years of experience in SAP Basis Administration - Bachelor's degree in IT, Computer Science, Data Analytics, or related field. - Proficiency in incident management processes and reporting. - Certifications such as ITIL, CISSP, or other relevant qualifications are a plus - This position is based at our Pune office - A 15-year full-time education is required15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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