Software Development Engineer

Project Role : Software Development Engineer
Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work.
Must have skills : Salesforce Development
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years of full time education

Summary: Salesforce RUN Business Analyst :As a RUN Business Analyst, you will intervene on a cross applicative scope in complex enterprise landscape, partnering with key collaborators to drive and achieve the vision while completing key deliverables. You serve as hands-on advisors, using strong interpersonal skills, solution and technical knowledge, Salesforce platform knowledge, HLS industry experience and consulting experience. Roles & Responsibilities: Functionally lead the L3 Support assistance & delivery on issues and incidents identified by the end users, Collaborate with a wide variety of interlocutors to ensure the continuous application performance & reduce the number of issues across applications, Support the RUN organization on a cross platform scope : Sales Cloud, B2B Commerce Cloud, Service Cloud, Marketing Cloud, Ensure that RUN product topics are included and managed in the Salesforce product backlog, Ensure responsiveness and swift support to applications end users on product-based issues, Coordinate with applications POs, and delivery teams to ensure that coherent responses are taken to manage problems, Collaborate closely with Incident Management teams to identify issues and provide quick solutions, Provide end users with functional workarounds, when possible, Ensure that the core model logic is applied to the solutions to users issues, Write user stories specific to run issues, ensure that the alignment with the technical teams on the technical design and on acceptance criteria's with local teams, Collaborate with cross-CoE teams, including Delivery, Product, Testing, Architecture, Support to ensure alignment and integration of new features or processes within Salesforce solutions . Required Qualifications and Background: At least 3 years experience in delivering Salesforce projects, Excellent communication skills, written, verbal, and interactive when online, Minimum Salesforce certified: Administrator Sales Cloud Consultant Experience Cloud Consultant Business Analysis Additional Information: - The candidate should have a minimum of 3 years of experience in Salesforce Development. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful Salesforce solutions. - This position is based at our Hyderabad Client office. Knowledge, Skills, and Abilities Required: A pro-active personality, with a can-do attitude, Excellent relationship-building skills, Attention to details and excellent analytical skills, Available and responsive to question, clarifications and instructions, Ability to tailor communication to multiple audiences at all levels, A self-starter, experienced in leading projects or delivery work streams Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence