Software Developer Specialist - Salesforce

Your role and responsibilities:

Your focus will be designing, developing, modifying, adapting and implementing solutions to information technology needs through new and existing applications, systems architecture and applications infrastructure. Besides working closely with your colleagues in Bangalore, you will also work closely with Nasdaq teams in other countries.

Your Day Will Include:

• Reviews system requirements and business processes; codes, tests, debugs; implements and/or maintains software solutions for more complex assignments.
• Determines systems software design requirements.
• Designs, develops, modifies, adapts and implements short– and long-term solutions to information technology needs through new and existing applications, systems architecture, network systems and applications infrastructure.
• Develops security solutions for complex assignments.
• Provides application software development services or technical support typically for more challenging assignments.
• Develops program logic for new applications or analyses and modifies logic in existing applications.
• Modifies existing internal software products to add to new functions, adapt to new hardware, improve performance or enhance product usability.
• Mentors others in the team on implementing system improvements, challenging the team to increase efficiency wherever possible and to utilize current industry trends.
• Ensures that applications are compatible across multiple platforms and browsers.
• May participate in all aspects from detailed programming to high level system design.
• Participates in IT systems strategy, development and /or integrations services to clients.
• Provides technology trends and competitive landscape expertise and makes technology decisions to drive opportunities and competitive advantage for our clients.
• Provides a deep domain and industry experience and expertise to design and develop creative solutions.
• Provides deep awareness of technology and market trends to anticipate industry changes and conceptualize solutions.
• Provides support for internal Salesforce and Conga customers.
• Delivers quality configuration and code that has been thoroughly and successfully unit tested.
• As a generalist, becomes involved in all aspects of a project including firmware, hardware, architecture, database warehouse and mining, database design and analysis, software development and testing.

We expect you to have :

• You must have 5+ years of Salesforce administration and development experience with lead Salesforce Functional implementation on Sales Cloud and Service Cloud.
• Advanced skills in Force.com Apex programming. Visualforce framework, Lightning Web Components.
• Strong Experience with Conga CPQ and CLM is must.
• Strong Experience is Lightning Flow is must.
• Experience with Salesforce DX platform and VS code.
• Must be willing to work in shift hours, specifically from : 1:00pm to 10:00p IST.
• Experience with enterprise databases and SQL, including Microsoft SQL Server and Oracle.
• Experience using Salesforce data tools (Data Loader, Excel Connector, Eclipse Force.com, Visual studio IDE etc.).
• Extensive experience executing Salesforce setup administration and enhancements.
• Understanding of the Internet technologies and Cloud computing, Database management, Release management in Salesforce environment.
• Advanced experience with Salesforce including flows, workflows, profiles, permission sets, sharing rules, role hierarchy, communities, omni-channel, live chat, knowledge.
• Able to apply the out-of-the-box function to provide solutions for flow, reporting, and enhanced solutions.
• Strong background with customer service support, handling/managing tickets.
• Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures requiring minimal supervision.
• Excellent oral and written communication skills.
• Ability to manage and prioritize multiple critical projects with high attention to detail.
• Agile mindset. Driven, proactive, and has a sense of urgency.
• Ability to remain patient and courteous when fielding user complaints and system issues.

it could be great if you have:

• Experience in AI capabilities is a plus.
• Salesforce Administrator Certification required, with CPQ Specialist or Advanced Administrator Certification preferred.

Does it sound like you? What happens now? 

As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

What will it be like working here?   

Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge status quo, and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. We are a Hybrid-first environment that embraces work-life balance and fosters well-being.  

What do we offer you?   

• Annual monetary bonus.
• An opportunity to become a Nasdaq shareholder  
• Employee Stock Purchase Program Nasdaq stocks with a discount.  
• Health Insurance Program.
• Flexible working schedule and hybrid way of work.  
• Flex day program (up to 6 paid days off a year).  
• Internal mentorship program – get a mentor or become one.
• Wide selection of online learning resources, e.g., Udemy.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.