Software Asset Manager

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Key Responsibilities

• Responsible for operational and strategic management of the software portfolio to optimize the value, cost and minimize the risk for Software and SaaS investments.
• Expertise reading US SW contractual agreements and managing the license entitlements and metrics throughout the lifecycle.
• Review Top Spend Publisher Software Products for software product spend, accuracy, and optimization.
• Assist in any Software Rationalization initiatives to reduce software spend.
• Track, maintain, and orchestrate license and maintenance agreement renewals with software owners.
• Manage software license information including licensing contracts, SW agreements, license metrics & SW models.
• Responsible for software asset management data quality. Provide data insights from various sources showing license entitlements, installations, usage, renewal. Troubleshoots the ServiceNow SAMPro Module for up-to-date normalization, discovery, completeness, and entitlement assurance.
• Collect and maintain accurate Software Licensing information in repositories to address budgeting, software compliance & inventory, contracts, and cost.
• Partners with the Software Owners and IT Software Sourcing and Procurement team during software publisher renewals, true-ups, and reconciliations, audits, as well as assist with dispute resolution and defense initiatives. 
• Advisor to Software Owners to manage enterprise License true-up & reconciliations. Provide support during software publisher audits. Assist with dispute resolution. Recommend audit defense initiatives.
• Develop and maintain SAM metrics and KPIs to measure the effectiveness of software asset management capabilities and identify areas for improvement.
• Actively assesses risk and cost reduction opportunities and makes recommendations to Software Owners and Software Asset Management leadership to optimize the software asset portfolio.
• Manage the ServiceNow Content library with publisher part number library requests.
• Expand the SaaS Software subscription usage visibility by integrating to SaaS provider portals. Perform reconciliations to prove the accuracy of the integrations and confirm with Software Product Owners.
• Partners with BMS Software owners, IT Software Souring & procurement teams to ensure proactive asset management. procured in the US with US contractual agreements.
• Critically evaluates and interprets current trends. Contributes to vision for functional / regional / departmental strategy.
• Employs a broad knowledge base of technologies and approaches to solve complex and novel problems. Recommends course of action to achieve desired results Create, update and maintain Demand records for Software and SaaS (Software-as-a-Service) assets and licenses in ServiceNow in order to facilitate Budgeting and Projection exercises.
• Review Software & SaaS purchasing requests and contracting activities including contract.
• processing and compliance, purchasing list management, requisition, purchase order, and invoice processing.
• Route Software & SaaS requests and contracts for appropriate processing and approvals, ensuring compliance to BMS policies and procedures.
• Coordinate and facilitate communications between stakeholders, Legal, Global Procurement, Finance and Service Providers.
• Provide subject matter expertise and guidance on the processes for Software & SaaS, contracting and orders.
• Perform administrative tasks necessary to support the Software/SaaS purchase request and contracting processes.

Qualifications & Experience

• Strong understanding of Software License Management. Requires deep expertise in software licensing and software asset management functions.
• Demonstrated commitment to customer experience and success – ability to simplify experiences and deliver outcomes for the business and your customers.
• Partner with subject matter experts, including software owners, ServiceNow administrators, sourcing team members, project and program managers, financial managers, and engineers to obtain critical information required for the management of software.
• Demonstrated growth mindset with a willingness to learn, adapt, embrace feedback, and continuously improve.
• Partners with stakeholders & customers to shape the goals and objectives.
• Strong understanding of ITIL, ITSM processes and ServiceNow platform capabilities .
• SAM certifications such as IAITAM and Microsoft licensing certifications.
• Influences internal and external stakeholders to ensure operational decisions and business requirements have a positive impact on the function and BMS.
• Directs external vendors tactically, provided some strategic input to vendors on services delivered.
• Recommends pursuing actions based on impact on people, process, technology, structure, and/or workflow.
• Initiates challenging opportunities that build strong capabilities for self and team.  Develops and implements proactive approaches to new technologies and processes.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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