Software Asset Management
Wipro
2 - 5 years
Kolkata
Posted: 07/09/2025
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Job Description
Job Description
- Should be ok withComplete WFO
- Provide Technical Support for Desktop, Lotus Dominos mail client and MS office products.
- Installation and troubleshooting of Operating systems (Windows 10)
- Assisting users for any issues in their day-to-day IT operations
- Monitoring the pending tickets and ensure regular updates
- Troubleshooting 1st level Local network related issues
- Troubleshooting 1st level laptop hardware related issues
- Monitor the ticket SLAs and act against the SLA warnings
- Troubleshoot application related issues
- Configure & update Antivirus software
- Resolve all Hardware and Paper Jam Issues with respect to Printers
- Coordinate with Hardware support teams and resolve any hardware failures in the printers
- Resolve any issues for the print service due to virus in the network.
- Basic understanding on working of Active Directory, DNS, DHCP
- Should have experience of software Vulnerabilities management & End of life and Blacklisted software management of endpoint devices.
- Should have knowledge of software Installation, Updating and Removal.
- Should have basic knowledge any software license management tool
- Should have basic knowledge of Excel and reporting.
- Should have knowledge of Windows patching and troubleshooting on endpoint device.
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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
About Company
Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.
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