Social Media Marketing Manager

Expansion Desk is hiring Social Media Marketing Manager (WFH)

Experience: 5 years or more

Timings: 06:30pm to 03:30pm IST

Schedule: Monday to Friday

Location: Remote (Work From Home)

Salary: - upto INR 50,000 Per Month

Language: Full Professional English Proficiency

Workspace: Required Fast Working Laptop/Internet & Undistracted Workspace

Overview

The Social Media Marketing Manager is responsible for developing, implementing, and managing

social media strategies for multiple agency client accounts to enhance brand awareness,

engage audiences, and achieve client-specific business objectives. This role involves

creating tailored content, analyzing performance metrics, managing client relationships,

creating reports and analysis to clients, and participating in client meetings to ensure

alignment with their goals.

Key Responsibilities

Strategy Development: Design and execute customized social media strategies

and content calendars for each client, aligning with their unique goals, such as

brand visibility, audience engagement, or lead generation.

Content Creation: Develop, curate, and schedule high-quality content (text,

images, videos, and other media) tailored to each clients brand voice and target

audience across platforms like X, Instagram, LinkedIn, Facebook, TikTok, and

others.

Platform Management: Oversee and manage multiple client social media

accounts, ensuring timely, relevant, and brand-consistent posts.

Audience Engagement: Monitor and respond to comments, messages, and

mentions on client accounts to foster community engagement and build

relationships with their audiences.

Analytics and Reporting: Track and analyze key performance metrics (e.g.,

engagement rates, reach, impressions, conversions) using tools like Google

Analytics, Hootsuite, or platform-specific insights, and prepare detailed, client-

facing reports with actionable insights and recommendations.

Client Management: Serve as the primary point of contact for assigned client

accounts, maintaining regular communication to understand their needs, provide

updates, and ensure satisfaction.

Client Meetings: Participate in and occasionally lead client meetings to present

strategies, campaign results, and performance reports, while addressing client

feedback and aligning on future plans.

Campaign Management: Plan and execute social media campaigns for clients,

including paid advertising, influencer partnerships, and promotional initiatives, to

drive traffic and meet client objectives.

Trend Monitoring: Stay updated on social media trends, tools, and best practices

to provide innovative solutions and maintain a competitive edge for clients.

Collaboration: Work closely with agency teams (e.g., digital marketing, creative,

and account management) to align social media efforts with broader client

campaigns and ensure cohesive messaging.

Brand Advocacy: Ensure all content and interactions reflect each clients values,

tone, and objectives, acting as a brand ambassador for multiple accounts.

Qualifications

35 years of experience in social media management, digital marketing, or agency

account management, with a focus on managing multiple client accounts.

Proven success in growing social media presence and engagement for diverse

brands.

Strong understanding of major social media platforms, their algorithms, and best

practices.

Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout

Social) and analytics platforms.

Exceptional English written and verbal communication skills for Canadian and US

markets, with the ability to adapt tone and style for different clients and platforms.

Experience with client relationship management, including presenting to clients

and handling feedback professionally.

Creative skills for producing engaging visuals, videos, or graphics (experience with

tools like Canva, Adobe Creative Suite, or similar is a plus).

Strong analytical skills to interpret data and provide actionable insights in client

reports.

Excellent organizational and skills to manage multiple client accounts, campaigns,

and deadlines simultaneously.

Knowledge of paid social media advertising (e.g., Meta Ads, LinkedIn Ads, X Ads) is a

plus.

Proactive, adaptable, and able to thrive in a fast-paced agency environment.

Ability to quickly learn our internal systems, processes, and platforms for client

management, email, team collaboration.

How to Apply:

1. Submit Your Resume

• 2. 2-3 Minutes of Intro Video - Going over your experience, skills, expertise, achievements and why you should be hired
• Provide data analysis and metric reporting for clients

Qualifications

• Proficiency in many social media platforms
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)