Social Media Manager

Please go through this before you apply. PS: Dont waste your time.

• An experience based job set/portfolio is highly recommended. Having worked in pre-stage to seed stage startup is a must.
• If you're a person understanding and has managed internal growth and project growth-with an understanding of operational efficiency, this role is for you.

If you thrive on orchestration, this is your space. Were looking for someone who can connect brand strategy, creative execution, and operations into one intelligent system a professional who knows how to manage moving parts and still deliver clarity. This isnt a traditional project management role. Its for those who see the art of project flow as brand architecture itself.

Work Domain

Project Management, Account Management, Client Communications, Strategic Execution, Systems Design, Social Media Management, Growth through operations

The role in a line

An Integrated Account/Social media manager who can: -

• Translate brand strategy into actionable project roadmaps,
• Adapt workflows dynamically to lean-team realities, and
• Ensure every deliverable reinforces the larger brand narrative.
• Youll function at the intersection of strategy, content, design, and client communications, driving both clarity and cadence.

Ideal Candidate Profile

• Experience in a media agency, creative agency, production house, or brand content team
• Strong background in branding, content design, film-making, and visual arts
• Proven ability to collaborate cross-functionally (strategy, brand, execution)
• A well-curated personal or professional portfolio (mandatory)
• Strong communication skills with a strategic understanding of content impact.

About Us

We are a research and creative collective operating at the intersection of Media, Technology, and Culture . Our current focus is building strategic media-led brand initiatives across sports, health, and technology. We operate as a brand consulting and creative agency, working closely with founders and teams to shape identity, narrative, and execution.

Company Stage

Execution Stage validated interest, active clients, and hands-on execution underway.

Who Were Looking For

Someone who:

• Knows why they want this role
• Has a clear motivation for joining a startup
• Understands what they bring beyond just years of experience.

What Youll Do

1. Client Account Ownership & Communication

• Act as the primary point of contact for assigned client accounts, owning all communication end-to-end.
• Manage client interactions across email, WhatsApp, calls, and review meetings with clear response SLAs and documented follow-ups.
• Conduct regular check-ins, performance reviews, and business discussions to align on progress, priorities, and expectations.
• Translate client feedback, concerns, and objectives into clear internal action points.
• Identify early signals of dissatisfaction, scope drift, or execution risk and escalate internally with full context and solutions.

2. Project & Execution Management

• Own the full lifecycle of client and internal projects from kickoff to delivery and review.
• Build and maintain execution timelines, task trackers, and delivery calendars aligned with real team bandwidth.
• Coordinate closely with research, strategy, design, production, and tech teams to ensure clarity of briefs, deadlines, and outcomes.
• Monitor daily task progress, unblock dependencies, and ensure deliverables move smoothly through the pipeline.
• Maintain operational visibility through dashboards, status updates, and milestone reporting.

3. Content & Posting Operations

• Manage monthly social media calendars and posting schedules across platforms.
• Coordinate content submissions, internal reviews, and client approvals within defined turnaround timelines.
• Ensure all approved content is scheduled, published on time, and monitored post-publishing.
• Track engagement, responses, and early performance signals, and ensure timely community interactions where required.

4. Content Bank & Documentation Systems

• Own the organisation and maintenance of centralised content repositories for client assets.
• Ensure consistent folder structures, naming conventions, tagging, and version control.
• Archive outdated content regularly and maintain clean, accessible asset libraries.
• Document project learnings, decisions, approvals, and key communications in relevant systems (CRM / Drive / PM tools).

5. Reporting, Insights & Continuous Improvement

• Compile weekly and monthly performance reports covering reach, engagement, growth, and content effectiveness.
• Present insights clearly whats working, whats not, and what should change next.
• Track benchmarks and performance trends to inform strategy and execution improvements.
• Participate in retrospectives and help refine SOPs, workflows, and internal systems based on execution learnings.

Key Idea

This is an end-to-end creative role ideation to execution. Your day will involve visual creation, brand thinking, collaboration, research, and documentation. Youll also help set up content databases, creative references, and execution learnings, making this a hybrid creative + operational role.

What Were Looking For

Must-Haves

• 24 years experience in a creative agency, consulting setup, or startup environment, managing live client accounts.
• Proven ability to manage multiple projects and stakeholders simultaneously without losing clarity or control.
• Strong client communication skills calm, structured, and solution-oriented under pressure.
• Operational discipline: understands timelines, approvals, documentation, and follow-through.
• Ability to translate strategy into actionable execution plans across content, design, and marketing workflows.
• High ownership mindset you take responsibility for outcomes, not just tasks.
• Comfort working in lean teams with evolving systems and imperfect information.
• Proficiency with tools such as Notion, Asana, ClickUp, Trello, Google Drive, and basic analytics dashboards.

Job Details

Type: In-Office

Location: Bangalore (Seshadripuram)

Experience: MidSenior Level (2.54 years)

Compensation: Industry Standard

Joining: Immediate

Work Timings: MonSat, 10:30 AM 7:00 PM

Preferred Applicants: Bangalore-based only

Preferables

• Prior experience acting as a single point of contact for clients in an agency or startup.
• Exposure to social media operations, content calendars, approval workflows, and reporting.
• Experience building or improving internal SOPs, dashboards, or execution systems.
• Familiarity with performance metrics, engagement analysis, and content optimisation.
• Interest or working familiarity with sports, health, performance, or culture-led brands.
• Ability to balance people psychology with process discipline internally and externally.

Organisation Structure

At Taelo, we do not follow traditional conservational hierarchy. For us, the concept of micro-managing on a real scale is non-existent. The dynamicity of working in team should co-allude with concepts of collaboration and exchange of ideas.Skill-exchange is a common practice you can find among our team. If you believe in giving more than you can take, this space is meant for you.

Culture Fitment

• Startup Fit You know what you're getting into, and the prospect of joining a small and growing team excites you
• You want ownership over your work and can function independently. You want more responsibility and accountability doesn't scare you.
• You want to drive impact in your particular area of expertise on the product
• You understand the startup mindset. You are comfortable with uncertainty and remain adaptable in what you do.
• You seek to build quick iterations and learn fast.
• You're used to being scrappy and can function in a way that is nimble and resourceful. You seek growth.
• You've effectively worked on small and close-knit teams.
• You're comfortable having little support structure but know what it looks like and feel empowered to build it.
• You're motivated by impact and the opportunity to create something new.
• You care about what you build and want to create with efficiency.
• You're user-driven in what you do.
• You're comfortable and eager to meet customers and want to develop an empathetic understanding of their problems to ensure we're building the right solutions.