Key Responsibilities

Content creation: Develop and publish engaging posts, photos, reels, and stories highlighting caf products, events, and promotions.
Platform management: Handle daily operations of Instagram, Facebook, Twitter, and other relevant platforms.
Community engagement: Respond to customer queries, comments, and reviews promptly to build strong relationships.
Campaign planning: Design and execute seasonal campaigns, contests, and collaborations to boost visibility.
Analytics & reporting: Track performance metrics, prepare monthly reports, and suggest improvements.
Brand consistency: Ensure all content aligns with the cafs brand voice and values.
Collaboration: Work closely with caf staff, photographers, and influencers to create authentic content.

Requirements

Education: Bachelors degree in Marketing, Communications, or related field.
Experience: 3 years of experience in social media management, preferably in F&B or hospitality.
Skills: Strong copywriting, photography, and video editing skills.
Tools: Proficiency in social media tools (Meta Business Suite, Canva, Hootsuite, etc.).
Creativity: Ability to generate fresh ideas and adapt to trends.
Customer focus: Passion for food, beverages, and creating memorable customer experiences.

Benefits

Dynamic work environment: Be part of a creative and energetic caf team.
Growth opportunities: Chance to expand into brand management and digital marketing.

Social Media Manager