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SOC Engineering – Product & Automation

Concentrix

5 - 7 years

Gurugram

Posted: 26/10/2025

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Job Description

Job Title:

SOC Engineering – Product & Automation

Job Description

We are looking for a SOC Product & Automation Engineer to join our CDOC Engineering team. The role will focus on SIEM engineering and SOAR automation, with hands-on expertise in Palo Alto XSIAM and XSOAR. You’ll design and optimize automation playbooks, build SIEM detections, and work closely with MSS SOC and clients to deliver scalable, efficient security operations.

Job Title: SOC Product & Automation Engineer

Location: On-site – Gurgaon, Cyber City
Experience Required: 4–5 years
Department: CDOC Engineering

Role Overview

We are seeking a skilled SOC Product & Automation Engineer with 4–5 years of experience in SIEM engineering and SOAR automation. The role requires hands-on expertise in Palo Alto XSIAM and XSOAR, focusing on building, optimizing, and maintaining automation frameworks to enhance SOC operations. This is an on-site position in Gurgaon (Cyber City), requiring close collaboration with CDOC Engineering and MSS SOC teams.

Key Responsibilities

  • Design, build, and maintain SIEM use cases and detections within Palo Alto XSIAM.

  • Develop, test, and manage SOAR playbooks and integrations in XSOAR to automate SOC workflows.

  • Partner with MSS SOC and engineering teams to deliver automation for incident response and threat management.

  • Support POCs and client engagements, ensuring solutions meet security and business requirements.

  • Optimize existing automation to improve SOC efficiency and reduce manual workload.

  • Provide Level 3 engineering support for automation-related escalations.

  • Document automation processes, playbooks, and engineering standards for reuse and scalability.

Required Skills & Experience

  • 4–5 years of experience in SIEM engineering and SOAR automation.

  • Strong hands-on expertise with Palo Alto XSIAM and XSOAR (mandatory).

  • Proficiency in developing automation playbooks, integrations, and APIs.

  • Knowledge of scripting languages such as Python or JavaScript.

  • Strong understanding of SOC operations, incident response, and threat detection workflows.

  • Familiarity with security frameworks (e.g., MITRE ATT&CK, NIST).

  • Excellent troubleshooting and problem-solving skills.

Nice-to-Have

  • Exposure to other SIEM/SOAR platforms (Splunk, QRadar, Sentinel, etc.).

  • Experience in Managed Security Services (MSS) or client-facing SOC environments.

  • Relevant certifications: PCSCE, PCNSE, or equivalent.

What We Offer

  • Opportunity to work on cutting-edge XSIAM/XSOAR implementations.

  • Exposure to global MSS clients and enterprise security environments.

  • Career growth in SOC engineering, automation, and product development.

Location:

IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr

Language Requirements:

Time Type:

Full time

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About Company

Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.

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