SME Trust and Safety

Job Title: Trust & Safety Quality Analyst / Lead 

Experience Required: 3-5 years 

Division: BPS 

Job Overview: Enables a superior brand experience, accelerates responsible

growth and creates a secure environment. TCS is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within TCS Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.

Key Responsibilities: 

• Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web. Review websites, product listings and merchant center accounts to ensure compliance with the Customer policies and quality standards.
• Review web pages and tag the Landing Page based on the content on the page for Google to display the right content to the relevant audience.  

• Review YT videos and decide whether it can be monetized. 

• Authorization specialist will work on Trademark related complaints based on the Trademark Policy, counterfeit goods & services either will process the Complainant/TM Authorization or will pushback & escalate the complaints in case we have any grey area cases/concerns.  

• Once the complaint is processed the Trademark will be blocked from the Search Engine. The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our customer’s terms of services. 
•  They review content that may be sensitive

in nature.