SM - SCM
Genpact
2 - 5 years
Bengaluru
Posted: 31/05/2025
Job Description
Responsibilities
The person is responsible for providing deep subject matter expertise in their given area of expertise across supply chain. This person will provide mentorship and leadership to delivery project teams, facilitate workshops and strategy sessions, tease out business requirements, and act as a trusted advisor to clients. They will contribute to the development of various service offerings and thought leadership through white papers, podium events, and industry publications. This person will also provide oversight to maintain the consistency of quality and delivery across a global team. They will have the opportunity to help shape the future through increased exposure and collaboration with other industry leaders in top positions, consulting roles and/or innovative technology partners. Primary responsibilities include:
-
Direct experience with after-sales service such as service parts management, field service, technical support, root cause analytics and technology solutions
-
Ability to distill detailed or complex issues into succinct plans at an executive level
-
Help clients understand our transformation delivery approach and build client confidence for successful engagements
-
Acts as a steering committee member and executive sponsor on strategic engagements with key clients
-
Understand our deployment methodology, lead projects driving measurable financial and operational client outcomes, and ensure compliance across engagements
-
Monitor multiple project budgets, project forecasts, and compliance with department policies on project governance
-
Aid in the development of proposals and SOWs
-
Develop consulting team members in supply chain, client management, financial management, and client value delivery
-
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).