SKY-Phygital RM-Branch Banking-RO-CE
Kotak Mahindra Bank
2 - 5 years
Jaipur, Sikar
Posted: 02/03/2026
Getting a referral is 5x more effective than applying directly
Job Description
- Build and maintain strong relationships with customers, understanding their needs and preferences.
- Utilize digital and physical channels to engage and interact with customers, ensuring a seamless experience.
- Proactively identify sales opportunities and provide tailored solutions to customers.
- Offer excellent customer service, addressing inquiries and resolving issues promptly.
- Stay updated with the latest banking products and services to provide accurate information to customers.
- Collaborate with the branch team to ensure a cohesive and efficient customer journey.
- Conduct regular customer outreach and follow-ups to maintain a high level of engagement.
- Analyze customer data and trends to identify areas for improvement and develop effective strategies.
- Ensure compliance with banking regulations and maintain high ethical standards.
- Act as a brand ambassador, promoting the bank's values and reputation.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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