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Sky Phygital - Relationship Manager-Sky Channel-Phygital

Kotak Mahindra Bank

5 - 10 years

Bhopal

Posted: 29/10/2025

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Job Description

The Sky Phygital Relationship Manager will play a crucial role in bridging the gap between the digital and physical aspects of the bank's sales and marketing efforts. They will be responsible for devising and implementing innovative strategies to engage and retain customers, leveraging both online and offline channels. This role requires a dynamic and creative individual who can think outside the box and drive sales growth. Responsibilities:
  • Develop and execute sales strategies for the Sky Channel-Phygital department, aiming to increase sales and market share.
  • Build and maintain strong relationships with key clients and partners, ensuring their satisfaction and loyalty.
  • Identify new business opportunities and potential clients through market research and analysis.
  • Create and deliver compelling sales presentations and proposals tailored to the needs of prospective clients.
  • Collaborate with the marketing team to develop integrated marketing campaigns that align with sales objectives.
  • Monitor and analyze sales performance, providing regular reports and insights to the management team.
  • Stay updated with industry trends and competitor activities, identifying potential threats and opportunities.
  • Provide excellent customer service and support, ensuring a positive and seamless experience for all customers.
  • Train and mentor junior team members, fostering a culture of continuous improvement and knowledge sharing.

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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