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Sky Phygital - Relationship Manager-Sky Channel-Phygital

Kotak Mahindra Bank

5 - 10 years

Bengaluru, Kota

Posted: 29/10/2025

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Job Description

The Sky Phygital Relationship Manager will be a key player in our sales team, focusing on building and maintaining relationships with clients. This role involves a unique blend of digital and physical interactions, utilizing innovative technologies to enhance the customer experience. The successful candidate will have the opportunity to contribute to the bank's digital transformation and leave a lasting impact. Responsibilities:
  • Develop and execute sales strategies to meet and exceed targets.
  • Build and nurture long-lasting relationships with clients, understanding their needs and offering tailored solutions.
  • Utilize digital platforms and tools to engage and interact with clients, ensuring a seamless and personalized experience.
  • Stay updated with the latest industry trends and competitor activities, providing insights to the team.
  • Collaborate with cross-functional teams to ensure a smooth and efficient client onboarding process.
  • Conduct regular performance reviews and provide feedback to the team, driving continuous improvement.
  • Identify and address client pain points, offering innovative solutions and ensuring customer satisfaction.
  • Generate and qualify leads, converting them into successful sales opportunities.
  • Maintain accurate records and provide regular reports on sales activities and client interactions.

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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