Site Reliability Engineering (Dynatrace) Pune Walkin 28th Feb 26

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.

What we are looking for

Role: Site Reliability Engineering (Dynatrace)

Experience Range: 5 to 15 Years

Location: Pune

Interview Date: 28th Feb 26

Interview Venue: TCS Sahyadri Park, Plot No. 2 & 3, Phase 3, Hinjewadi Rajiv Gandhi Infotech Park, Pune - 411057.

Must Have:

• To Detect the Incidents and act proactively escalate using the built in dashboards.
• Hands on using Dynatrace dashboards and creation of customized dashboards.
• Hands on using ServiceNow to perform analytics, Reporting, knowledge management, CMDB, ITOM modules(Event Management, Operator Workspace etc)
• Basic knowledge on other monitoring tools would be advantage (SolarWinds, Nimsoft, SCOM, Redgate etc.)
• Basic understanding of Application Architecture and its infra components, so that the user impact can be understood.
• Troubleshooting/communication skills:
• Hands on experience in troubleshooting basic issues in Windows, Unix
• Able to write and understand basic command lines and scripting
• Able to communicate effectively during the incident and Problem management calls
• Batch Management Autosys
• Basic understanding of Autosys Batches and its components
• Experience in working with Batch management(monitoring and incident resolution)
• Basic knowledge on AWS/Azure to support the access management tasks.
• Knowledge/certification on the Azure/AWS associate level.
• Knowledge on login to the AWS console
• Different access management roles and its functions
• Database
• Understanding of Relational Database(any one)
• Able to write& understand basic queries using SQL.
• Service now Fundamentals or Admin knowledge or certified
• Understanding of Devops practices and tools

Good to Have:

• Scripting : Python or PowerShell
• Dynatrace Admin skills
• Knowledge on integration platforms like MQ,APIC etc
• Service now Fundamentals or Admin knowledge or Developer certified
• Knowledge on the Data visualization tools(Eg. Power BI)
• Knowledge on IaC(Ansible or Terraform)

Essential:

• Flexible working in 24*7 environment
• Flexible to work on weekends
• Good communication skills to deal with customer
• End-to-End knowledge of activities being done

Minimum Qualification:

15 years of full-time education

Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)