Site Reliability Engineer

Role Name: SRE & Devops Engineer(Node.JS)

Experience : 3+ Years

Location : Bangalore(No relocation)

Notice Period : 20-30 days(who are currently serving)

Mode : Hybrid

Type : Fulltime

Job Functions:

You will be a member of our AI Platform Team, supporting the next generation AI architecture for various research and engineering teams within the organization.

You'll partner with vendors and the infrastructure engineering team for security and service availability

You'll fix production issues with engineering teams, researchers, data scientists, including performance and functional issues

Diagnose and solve customer technical problems

Participate in training customers and prepare reports on customer issues

Be responsible for customer service improvements and recommend product improvements

Write support documentation

You'll design and implement zero-downtime to monitor and accomplish a highly available service (99.999%)

As a support engineer, find opportunities to automate as part of the problem management process, creating automation to avoid issues.

Define engineering excellence for operational maturity

You'll work together with AI platform developers to provide the CI/CD model to deploy and configure the production system automatically

Develop and follow operational standard processes for tools and automation development. Including: Style guides, versioning practices, source control, branching and merging patterns and advising other engineers on development standards

Deliver solutions that accelerate the activities, phenomenal engineers would perform through automation, deep domain expertise, and knowledge sharing

Required Skills:

Demonstrated ability in designing, building, refactoring and releasing software written in Javascript.

Proficient in Node.js and web front-end / UI development.

Experience on jupyter notebooks.

Ability to integrate backend services with interactive UI components for developer productivity and ML workflow usability.

Experience on Visual Studio Code plugin development is a big plus

Debugging and triaging skills.

Cloud technologies like Kubernetes, Docker and Linux fundamentals.

Familiar with DevOps practices and continuous testing.

DevOps pipeline and automations: app deployment/configuration & performance monitoring.

Test automations, Jenkins CI/CD.

Excellent communication, presentation, and leadership skills to be able to work and collaborate with partners, customers and engineering teams.

Well organized and able to manage multiple projects in a fast paced and demanding environment.

Good oral/reading/writing English ability.