Site Reliability Engineer

Your role

We are a group of professionals who enjoy identifying areas of improvement and engineering better solutions. As a crew, we do our best to create a supportive environment where each of us feel appreciated and have a chance to develop professionally.

We are looking for candidates to take the role of Site Reliability Engineer and help us to:

· main technologies: IBM MQ or TIBCO EMS
· additional technology : Confluent Kafka
· Provide 3rd level /SRE support for IBM MQ and Tibco EMS, specifically building, migrating and administering MQ managers and EMS brokers
· maintain a risk-aware and secure environment
· buildup support for cloud technologies and Kafka
· work with application teams to deliver their middleware requirements
· work on automating processes, measure and optimize system performance
· spot problems/toils, areas for improvement, and performance bottlenecks


The key responsibilities are:

• determine the reliability of our digital products, technology services, and the infrastructure that underpins them
• minimize the risk and impact of failures by engineering operational improvements, such as predictive monitoring, auto scaling or self-healing
• respond to production incidents to gain first-hand experience of operational hotspots and to identify the root causes of problems
• collect and analyze operational data, define and monitor key metrics to identify and communicate areas for improvement
• apply a broad range of engineering practices with a focus on reliability, from instrumentation, performance analysis, and log analytics to automated testing, deployment, and operations
• ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements

Your team

In our agile operating model, crews are aligned to larger products and services fulfilling client needs and encompass multiple autonomous pods. You’ll be working in the Hosting stream in Pune or Hyderabad within the Integration crew in the Events POD for messaging team.

The Integration crew supports our POD members with a hybrid and flexible working model. There is a well-organized onboarding process that ensure you have a good start and settle into the new role smoothly. In joining us, you will have multiple learning opportunities to grow and participate in initiatives focused on your passion

Your expertise

• bachelor or master degree or equivalent focusing on IT or Computer engineering.
• ideally 7+ years of experience in a similar position focused on either IBM MQ or Tibco EMS
• possess Knowledge of good Unix (Linux) ITIL, IPSoft/IPCenter or other automation tools.
• possess ability to solve complex issues, good at problem statement analysis and solution design thinking
• interested in learning new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind
• knowledge of the Kafka or other equivalent tools, scripting experience would be advantageous
• understanding or experience with SRE/DevOps models would be an advantage
• have good written and verbal communication skills in English