Site Reliability Engineer

RESPONSIBILITIES

• Operate and optimize Kubernetes-based infrastructure using HELM/ kustomize for deployment and configuration management.
• Build and maintain CI/CD pipelines for infrastructure and application deployments.
• Manage and monitor cloud infrastructure on AWS (EKS, EC2, S3, IAM, VPC, etc.). and on premise infrastructure
• Ensure observability through logging, monitoring, and alerting systems (e.g., Prometheus, Grafana, Cloudwatch, DataDog ).
• Implement and enforce security best practices across infrastructure components.
• Participate in on-call rotations, incident response, and root cause analysis.
• Support scaling of systems to meet demand while maintaining reliability.
• Collaborate with engineering and security teams on architecture and deployment strategies.
• Ensure the implementation of security standards and compliance requirements across all operational aspects of the cloud platforms.

MUST HAVE SKILLS

• 3 - 6+ years of hands-on experience in SRE roles
• 2 - 4+ years of managing production Kubernetes environments
• Currently operating production EKS clusters (hands-on, not observational)
• Deep expertise in Kubernetes (EKS or self-managed) and Helm
• Strong understanding of networking fundamentals: TCP/IP, DNS, VPNs, firewalls, load balancing
• Practical experience with AWS services: EKS, EC2, IAM, S3, CloudWatch, VPC
• Solid exposure to containerization (Docker) and CI/CD pipelines (e.g., Bitbucket Pipelines, GitHub Actions, ArgoCD, Flux CD)
• Proven experience handling production systems, on-call rotations, and real-time incident response
• Proficiency in at least one programming language (Python or Go preferred)
• Clear understanding of the Software Development Life Cycle (SDLC)
• Strong automation mindset with a bias toward eliminating manual toil
• Ability to build and maintain Grafana dashboards using PromQL (or equivalent)
• Strong grasp of SRE principles: SLIs, SLOs, error budgets, incident and post-incident management

NICE TO HAVE

• Experience in regulated industries (healthcare,fintech).
• Experience with incident management and disaster recovery.

QUALIFICATIONS/EXPERIENCE

• Minimum of 3 years with 2+ years of SRE experience.
• BTech/BE/BS or MTech/MCA/ME/MS
• 2+ years of work experience with Amazon Web Services (AWS)
• 2+ years of work experience with Kubernetes
• 2+ years of work experience with Site Reliability Engineering
• Working in a hybrid setting

WHAT DAY TO DAY LOOKS LIKE

• Monitoring Service-Level Indicators (SLIs)
• Setting Service-Level Objectives (SLOs) and Service-Level Agreements (SLAs)
• Responding to Incidents
• Writing Postmortems
• Automating System Tasks
• Cross-Department Collaboration
• Building Software for DevOps, SRE, and Support Teams
• Fixing Support Escalation Issues
• Optimizing On-Call Rotations and Processes
• Documenting "Tribal" Knowledge
• Conducting Post-Incident Reviews