Site Reliability Engineer (SRE) – Infrastructure & Automation

InstaService is revolutionizing the home services industry through AI-driven technology, connecting customers with trusted professionals instantly. Were growing fast across 23+ states and expanding nationwide backed by strong traction, rapid adoption, and a mission to simplify how people get work done at home.

Were looking for a Senior Site Reliability Engineer (SRE) to join our core engineering team and scale our infrastructure to serve millions of users reliably.

• Lead incident response , conduct root cause analysis , and ensure permanent preventive measures.
• Design and optimize CI/CD pipelines , automate deployments, and enforce release stability.
• Build and manage scalable infrastructure on AWS, GCP, or Azure using Terraform , Ansible , and Kubernetes .
• Continuously monitor system health with Prometheus , Grafana , ELK , and CloudWatch .
• Conduct load and performance testing (k6, JMeter, Locust) and optimize systems for high-traffic events.
• Improve observability , reduce alert noise, and enhance signal clarity for faster debugging.
• Collaborate with developers and architects to ensure systems meet SLOs, SLIs, and SLAs .
• Develop automation scripts and tools in Python, Go, Node.js, or Shell to streamline operations.
• Manage distributed systems and message queues like Kafka or RabbitMQ .
• Drive a culture of reliability, automation, and scalability across teams.

• 47 years of experience in SRE or DevOps roles (preferably in high-scale or e-commerce environments).
• Strong hands-on experience with Kubernetes , Docker , Terraform , Ansible , and CI/CD pipelines .
• Deep understanding of Linux systems , networking , and distributed architecture .
• Solid programming skills in Python , Go , or Node.js .
• Experience managing cloud platforms (AWS, GCP, or Azure).
• Proven track record of maintaining production uptime and optimizing system performance .

• Experience with observability stacks , distributed tracing , and incident automation .
• Familiarity with microservices and event-driven systems .
• Exposure to cost optimization and capacity planning in multi-cloud environments.

• Fast-growing startup reshaping a massive industry
• Work on high-scale systems and impactful technology
• Collaborative and innovation-driven team
• Competitive compensation and growth opportunities