Site Reliability Engineer III - IAM

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Chief Technology Office in Identity Access Management team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability engineering concepts and 3+ years applied experience
• Possess strong skills in scripting, specifically with Bash Scripting, PowerShell, and Ansible, enabling them to automate tasks and streamline processes effectively.
• Experience with container technologies such as Docker and Kubernetes is essential  to manage and orchestrate containerized applications efficiently.
• Hands-on experience in implementing Continuous Integration and Continuous Deployment (CICD) pipelines, ensuring smooth and automated software delivery processes.
• Experience with monitoring tools like Dynatrace, Prometheus, Grafana, and Splunk.

• Familiar with at least one programming language such as Python, Java/Spring Boot.
• Practical cloud native experience.
• Familiar with SRE Implementation.