Site Reliability Engineer - Developer Tools

We are seeking a highly motivated and results-oriented Site Reliability Engineer (SRE) to join our team. As an SRE, you will play a critical role in ensuring the reliability, performance, and scalability of our mission-critical applications and infrastructure. The role will see you learning and embracing multiple tenets of SRE. You will be responsible for designing, implementing, and maintaining systems that deliver a seamless experience for our users.

Responsibilities:

• Work in our SRE team to design, implement and maintain monitoring solutions using tools like Grafana, Kibana, Prometheus and App dynamics.
• Contribute to the projects and sprints related to firming up of SLOs/SLIs for Developer pipeline applications ensuring high availability and performance.
• Look at proactively identifying bottlenecks in the application performance and bring your findings to Sprint stand-up; helping to implement solutions.
• Harness Python/Javascript to come up with scripts to automate and streamline operational tasks.
• Take ownership of problems and work with the larger team in driving resolution. Bias for action is preferred and upskilling encouraged.
• Analyze system logs and metrics to identify root cause of issues
• Effectively communicate technical details to both technical and non-technical audiences.
• Work collaboratively with development, operations, and other teams to ensure alignment and smooth execution.
• Contribute to a culture of continuous improvement and knowledge sharing.

Being an SRE, you will –

• Get exposed to cutting edge and latest technology in use by a market leader by Citi like - Tekton, Harness involving OpenShift.
• Get hands on experience of Gen AI, developing use cases from idea inception to product delivery.
• Work with agile tools to manage tasks.
• Learn ground-up processes for building observability for our supported applications and be part of the team that designs SLO/SLIs for improving the application performance.

Skills Required:

• Proficiency in Python, Javascript or willingness to learn
• A good understanding of the Software development lifecycle and Pipeline management. Working experience is an added advantage.
• Basic understanding of observability principles and SLO/SLIs
• Experience in using monitoring tools like Grafana, Kibana, Prometheus, and AppDynamics.
• Basic working knowledge of data visualization tools like Tableau.
• Understanding of Agile concepts and related process.
• Working or theoretical knowledge on opensift, Tekton and Harness pipelines
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.