Site Head _ Bandra - Sales & Client Experience (Luxury Residential)

Site Head Sales & Client Experience (Luxury Residential)

Location: Bandra, Mumbai

Project: Astoria Boutique Luxury Residential Development

Role Overview

We are appointing a Site Head Sales & Client Experience to lead on-site sales operations for Astoria , a premium residential project in Bandra.

This role is the single point of authority on site, responsible for sales execution, client experience, broker coordination, and pricing discipline. It is a senior, hands-on role suited for a professional who can operate in a lean structure, manage high-value conversations, and work closely with the promoter team. The emphasis is on quality engagements, controlled negotiations, and long-term brand value.

Key Responsibilities

On-Site Sales Leadership

• Own day-to-day sales operations at the project site / experience centre
• Act as the final escalation point for pricing discussions, negotiation boundaries, and deal structuring
• Ensure a consistent, high-quality client experience aligned with the projects positioning

Broker & Client Engagement

• Build and maintain relationships with select residential brokers and channel partners
• Conduct broker meetings, briefings, and site walkthroughs
• Handle senior-level broker and client conversations as required
• Ensure disciplined and accurate representation of the project at all times

Deal Oversight & Closures

• Review and monitor all active sales pipelines and negotiations
• Support Senior Sales Managers on complex deals and closures
• Coordinate with legal and finance teams for Agreement for Sale (AFS) execution and collections
• Ensure timely and compliant closure of transactions

Governance & Reporting

• Ensure adherence to RERA guidelines and internal sales protocols
• Maintain accurate reporting of bookings, pipelines, and collections
• Provide regular market feedback and buyer insights to senior management
• Escalate only exception cases, maintaining clear internal accountability

Candidate Profile

• 812 years of experience in residential real estate sales
• Prior exposure to premium or luxury residential projects preferred
• Strong understanding of broker-led sales in Mumbai (Western Suburbs experience preferred)
• Proven ability to manage negotiations, brokers, and high-value clients
• Sound knowledge of CRM systems and MIS reporting
• Calm, professional, and brand-conscious approach

Reporting Structure

• Reports directly to Promoter / Managing Director

Compensation

Competitive fixed compensation commensurate with experience, along with a performance-linked incentive structure aligned to collections and overall project outcomes. The role offers meaningful upside for candidates who demonstrate disciplined execution and value-driven closures.

Interested candidates kindly share your CV at