Shopify Operations & Client Success Associate

Were hiring: Shopify Operations & Client Success Associate (Onsite Dwarka, Delhi)

Psycho Scaling is looking for someone to manage Shopify store operations for D2C clients. This is not a hardcore developer role we want a smart operator who understands what drives conversions and can handle client communication cleanly.

Dwarka, New Delhi (Onsite)

5 days/week

Laptop required

Young team | casual clothing | free snacks

Joining: ASAP

Commercials - 20-25k

• Run Shopify store ops: product/collection updates, site changes, offers/discounts, app setups, QA
• Implement CRO improvements (PDP, trust, offers, bundles, upsells, checkout flow)
• Coordinate with clients for updates, approvals, timelines
• Work with the ads + creative team to ensure the website supports campaign goals
• Handle day-to-day issues like app conflicts, broken links, payment/shipping checks, basic debugging
  

• Hands-on Shopify experience
• Strong communication + task ownership
• CRO mindset (you care about purchase conversion, not just site edits)
• Comfortable working fast in an agency environment
• Onsite availability + laptop