Shipping Doer SME
TCS
1 - 4 years
Pune
Posted: 4/17/2025
Job Description
Location : Pune
Shift : Rotational
Deliver Superior Customer Experience :
• Ensure each document is handled within the agreed timeline
• Ensure each document is handled with care with zero defects and achieves the require quality level
• Meet vessel cut off’s and other deadlines
• Understand the processes by country/Account and deliver expectations
• To meet and exceed Productivity targets.
• Correspondence with customers for any queries, clarifications and amendments
• Providing accurate, detailed and complete information “the first time and every time”
• Communicate with internal and external customers constructively and in the most professional
manner, thereby instilling confidence in the customers
• To be able to identify gaps and work with team leader to improve processes and enable efficiency
gains Meets/Exceed Customer Satisfaction Survey Targets
• Flexible to work in shifts
Technical Skills:
Graduate in any field. Preferred Diploma or degree in Foreign trade /Imports Export mgmt.
2 years of experience in Shipping , Logistics ,freight forwarding documentation.
MS Office Proficiency .
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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