Shipping Agent - Doer
TCS
1 - 4 years
Pune
Posted: 02/05/2025
Job Description
Role: Shipping Agent - Doer
Location : Pune
Responsibility:
- Ensure each document is handled within the agreed timeline.
- Ensure each document is handled with care with zero defects and achieves the require quality level.
- Meet vessel cut off’s and other deadlines.
- Understand the processes by country/Account and deliver expectations.
- To meet and exceed Productivity targets.
- Correspondence with customers for any queries, clarifications and amendments.
- Providing accurate, detailed and complete information “the first time and every time”.
- Communicate with internal and external customers constructively and in the most professional manner, thereby instilling confidence in the customers.
- To be able to identify gaps and work with team leader to improve processes and enable efficiency gains Meets/Exceed Customer Satisfaction Survey Targets.
- Flexible to work in shifts.
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).