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Shift Engineer - Teleport

Airtel

0 - 0 years

Noida

Posted: 14/07/2025

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Job Description

 Handling of customer calls
 Customer Call Resolution as per Process KPI's & customer SLA.
 Work closely with the support Team (CFM / TAC) for resolution of escalated backhaul issues.
 Drive quality initiatives to continuously improve the services & product.
 Work for new product development & technology enhancements
 Drive the deployment of customer projects as well as Teleport projects along with the Teleport team
 Ensure 100% process compliance for Processes & Management practice
 Managed Playout Operations

About Company

Bharti Airtel is a leading telecom service provider in India and across Africa. It offers mobile, broadband, DTH, and enterprise solutions to millions of customers. Airtel is also investing in 5G, cloud services, and digital content platforms.

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