Shift Engineer - Teleport
Airtel
0 - 0 years
Noida
Posted: 14/07/2025
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Job Description
Handling of customer calls
Customer Call Resolution as per Process KPI's & customer SLA.
Work closely with the support Team (CFM / TAC) for resolution of escalated backhaul issues.
Drive quality initiatives to continuously improve the services & product.
Work for new product development & technology enhancements
Drive the deployment of customer projects as well as Teleport projects along with the Teleport team
Ensure 100% process compliance for Processes & Management practice
Managed Playout Operations
About Company
Bharti Airtel is a leading telecom service provider in India and across Africa. It offers mobile, broadband, DTH, and enterprise solutions to millions of customers. Airtel is also investing in 5G, cloud services, and digital content platforms.
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