SharePoint Lead (Techno–Functional)

Position: SharePoint Lead (TechnoFunctional)

Location: Hyderabad

Experience: 5+ Years

Openings: 2 Positions

Role Summary

We are seeking an experienced SharePoint Lead (TechnoFunctional) to manage, enhance, and support a portfolio of SharePoint and Microsoft Power Platform solutions supporting Pharmacovigilance (PV) operations. The role involves system administration, access management, vendor coordination, Power Apps/Power BI support, governance, and end-user enablement.

Key Responsibilities

SharePoint & Power Platform Administration

• Build, manage, and provide continuous support for PV-related SharePoint sites .
• Perform access and membership management for SharePoint sites and R&D distribution lists.
• Provide governance, training, enhancements, and maintenance for SharePoint and Power Platform solutions.
• Ensure compliance with internal SOPs, WI, and audit requirements.

Application Support & Operations

• Manage and support the following applications and dashboards:
• LIDA SharePoint solution (vendor coordination for new page creation)
• LULU Power App (oversight tool)
• LULU Power BI Dashboard & Paginated Reports
• Rey Power App (country-wise reporting)
• Safety Information Communication (SIC) Power App
• Nomination App Power App for Safety Officer and QPPV nominations
• IPV Dashboard Power BI Dashboard
• PV Contact Overview Dashboard
• Annex C1 & A3 Logbook Power Automate workflows

System Administration & Incident Management

• Perform day-to-day system administration , workflow configuration, and user management.
• Handle L1 and L2 support , service requests, and problem management through the ITSM tool.
• Coordinate with vendors (Insife) for L3 support and track vendor tickets.
• Manage incident, change, and release communications with stakeholders.
• Conduct periodic reviews and maintain documentation and audit trails.

Vendor & Stakeholder Coordination

• Coordinate with SaaS vendors for platform availability, upgrades, and issue resolution.
• Maintain SOPs, technical documentation, and user manuals.
• Provide end-user training and adoption support.

Required Skills

• SharePoint Online Administration
• Power Apps, Power Automate, Power BI (Dashboard & Paginated Reports)
• Access & User Management, Workflow Configuration
• Halo PV Configuration
• Incident & Change Management
• SQL / PL-SQL (Good Working Knowledge)
• Vendor & SaaS Operations Management
• Documentation & Governance
• Strong Communication Skills

Good to Have

• Basic Pharmacovigilance (PV) domain knowledge
• Experience in regulated environments (GxP preferred)