ServiceNow Technical LEAD

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from whats now to whats next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Job Title: ServiceNow Technical LEAD

Location: PAN INDIA

Work Mode: Hybrid Mode

Experience: 8+years (5+ years Relevant)

Job Type: Contract to hire (C2H)

Notice Period: - Immediate joiners.

Required Experience & Qualifications:

ServiceNow Technical Lead

10 to 11 years working with ServiceNow platform in enterprise-wide, multi-tier ServiceNow production environment

Atleast 9 to 12 years of experience in the IT Industry Experience

Roles & Responsibilities:

Must be strong in ServiceNow Backend, Integrations, Flow designer, Entity Mapping, Table design, Data modelling, Data Fabrics, Kafka Integration

Hands-on experience in implementing ITSM and Platform, CMDB, Discovery, other ServiceNow modules & related customizations

Basic understanding and ability to script automated processes. Agile Scrum methodology Experience

Solid knowledge of JavaScript, HTML, CSS

Experience in managing projects including implementation of ITSM and Platform, CMDB, Discovery, other ServiceNow modules & related customizations

Provides Track / Team leadership to execute the platform vision

Provide Solutions, talk to business, come out with Architecture design

Must participate in build activities and conduct peer reviews and technical validation

Document technical details and release notes

Work on bug fixes and core platform developments

Get the work done by team members

Supports resource planning, release planning, and provides guidance to project build teams

Act as primary point of contact for customer resources, project activities, and escalations

Plan project scope and establishes measurable goals

Establish the projects timelines and manage the project

Attend project governance meetings and scrum meetings

Facilitate activities through training, testing, go-live, and post go-live support

Certifications :

ServiceNow Administration certification

ServiceNow Implementation Specialist Certification (ITSM)