đź”” FCM Loaded

ServiceNow Sr. Developer (CSM)

Infosys

5 - 10 years

Bengaluru

Posted: 03/09/2025

Job Description

Responsibilities

1. Collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions. 2. Design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs. 3. Provide expertise in the customization and configuration of ServiceNow, ensuring optimal performance and user experience. 4. Lead and mentor junior developers, fostering a collaborative and knowledge-sharing environment within the team. 5. Stay current with industry’s best practices and emerging trends in ServiceNow development, recommending and implementing improvements as necessary. 6. Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems, ensuring seamless data flow and functionality. 7. Participate in the planning and execution of ServiceNow upgrades and enhancements. Qualifications: 1. Proven experience as a ServiceNow Developer, with a minimum of 6+ working on ServiceNow platform. 2. In-depth knowledge of ServiceNow architecture, design, and best practices. 3. Proficiency in JavaScript, HTML, CSS. 4. Excellent scripting skills 5. Strong expertise in the ServiceNow CSM implementation. 6. Strong expertise in ServiceNow development tools, including but not limited to Configuration Workspace, Workflow Editor, Form Designer, UI Builder, Service Portal and GenAI. 7. ServiceNow certification(s) such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS CSM) is highly desirable. 8. Excellent problem-solving and analytical skills, with keen attention to detail. 9. Effective communication skills and the ability to collaborate with both technical and non-technical stakeholders

Technical Requirements

ServiceNow Sr. Developer (CSM)

Preferred Skills

Technology->Infrastructure- Administration
Monitoring->Remedy-Design and Remedy-Administration->Service Now
Technology->CRM->CRM - ALL->Service Now

Additional Responsibilities

Not Available


Educational Requirements

Bachelor of Engineering,BTech,MBA,MTech

About Company

Infosys is a global leader in next-generation digital services and consulting, headquartered in Bangalore, India. Founded in 1981, the company provides IT services, business consulting, and outsourcing solutions to clients across more than 50 countries. Infosys is known for its strong emphasis on innovation, enterprise transformation, and sustainability, and has been instrumental in driving large-scale digital transformation for some of the world’s leading organizations. With a robust portfolio that spans cloud computing, artificial intelligence, cybersecurity, and enterprise solutions, Infosys continues to be a trusted technology partner for businesses navigating the digital age.

Services you might be interested in

File Your ITR Now

Don’t wait for the deadline to stress you out!

Smart, fast, and reliable ITR filing for 2024-25. Submit your details today.